BMC Software and salesforce.com have formed a strategic alliance to fuel the adoption of cloud-based IT service management and Cloud 2 applications by IT departments.
As part of the partnership, salesforce.com is reselling BMC ServiceDesk on Force.com. Since BMC ServiceDesk on Force.com was announced in late April, hundreds of companies have signed up for the free trial or demo of the cloud computing solution, which will help them increase the value of IT operations and improve customer service without significant investments.
The BMC ServiceDesk on Force.com solution offers customers consolidated service desk, self-service and inventory management capabilities delivered on the Force.com platform.
The addition of Chatter social capabilities in Force.com, such as real-time feeds, status updates and profiles is designed to foster stronger collaboration within IT departments and with internal users.
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