Mobile
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
The mobile app industry continues to grow in size, complexity, and competition. Also not slowing down? Consumer expectations are rising exponentially along with the use of mobile apps. To meet these expectations, mobile teams need to take a comprehensive, holistic approach to their app experience ...
Enterprises are putting a lot of effort into improving the digital employee experience (DEX), which has become essential to both improving organizational performance and attracting and retaining talented workers. But to date, most efforts to deliver outstanding DEX have focused on people working with laptops, PCs, or thin clients. Employees on the frontlines, using mobile devices to handle logistics ... have been largely overlooked ...
Most (85%) consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel, according to the Black Friday Consumer Report from Perforce Software. As brands head into a highly profitable time of year, starting with Black Friday and Cyber Monday, it's imperative development teams prepare for peak traffic, optimal channel performance, and seamless user experiences to retain and attract shoppers ...
Let's explore a few of the most prominent app success indicators and how app engineers can shift their development strategy to better meet the needs of today's app users ...
Business leaders are in the unique position of having immediate access to huge amounts of data in today's smartphone and laptop-dominated world. They are also under pressure to make data-driven decisions and mobile business intelligence can one of the most valuable decision making tools in their arsenal ...
Traditional websites are simply not designed to handle hundreds of thousands of shoppers simultaneously. Whether one person is in the checkout or 150,000, shoppers should have a good buying experience. Headless PWAs are the answer ...
Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 4 covers logs, mobile APM and more ...
Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...
The first word in APM technology is "Application" ... yet for mobile, apps are entirely different. As the mobile app ecosystem is evolving and expanding from pure entertainment to more utilitarian uses, there's a rising need for the next generation of APM technology to stay ahead of the issues that can cause apps to fail ...
With Black Friday and Cyber Monday just weeks away, Catchpoint has identified the top five technical items most likely to cause web or mobile shopping sites to perform poorly ...
Mobile app performance is still a significant issue. In a new report from PacketZoom, The Effect of Mobile Network Performance on Mobile App Users, 66% of consumers said reliable mobile app performance is "very important" — second only to mobile app security ...
Industry experts offer predictions on how APM and related technologies will evolve and impact business in 2018. Part 3 covers APM and monitoring ...
While business investments in smartphones and tablets are growing in some cases, the vast majority of employees still use laptops and desktops as their primary work device, and organizations aren’t planning to shift investments away from traditional PCs in the foreseeable future, according to a new study by Spiceworks ...
The Netherlands shows the fastest response time for mobile apps, followed by the United Kingdom, France and Taiwan, according to PacketZoom's Q2 Mobile Observatory and Benchmarks Report. The United States was ranked 13th among leading countries, with an average response time of 458 milliseconds, only slightly better than the global average of 438 milliseconds ...
Optimizing the end-user experience has many dimensions to it, and one key element of them is ensuring that any issues from password reset, to application access, to support for multiple endpoints by a single user are all addressed without your users feeling that they’re queuing up at the Department of Motor Vehicles. This blog leverages EMA research to examine how a truly efficient service desk can make itself all the more effective by becoming more transparent, less verbally visible, and yet ultimately far more end-user empowering ...
The correlation between mobile app crashes and increasing churn rates (or declining user retention) has long been suspected. In the report, titled Crash and Churn, Apteligent set out to understand the impact of per user crash rate on churn ...
Gartner revealed its top predictions for 2017 and beyond, examining three fundamental effects of continued digital innovation: experience and engagement, business innovation, and the secondary effects that result from increased digital capabilities ...
In our most recent report, Apteligent uncovered that a surprisingly high number of crashes among iOS and Android apps are caused through interactions with cloud services. One of the most impactful pieces of information to come from this report was that 20 percent of mobile app crashes are correlated with a network issue ...
With the convergence of devices, bots, things and people, organizations will need to master two dimensions of mobility, according to Gartner. CIOs and IT leaders will need to excel at mainstream mobility and to prepare for the post-app era ...
In July 2016, the world of gaming was taken over by a new phenomenon – Pokémon Go. With popularity comes scale, and with scale comes an overload of requests to the gaming servers. Here is my list of probable solutions Pokémon Go could employ to improve the experience for their users and avid fans ...
A recent enterprise mobility survey noted that respondents executing business mobility average two to three times the ROI over surveyed organizations that have not undertaken business mobility initiatives [and only run business apps on desktops or physical devices], according to the The Mobile Playbook, 3rd Annual Edition produced by EndUserExperience2Day ...
The biggest cause of frustration when addressing workforce productivity issues is determining the source of a performance issue, according to Aternity's 2016 Business Transformation & User Experience Trends Survey ...
Nearly one out of every three businesses (32%) become aware of most application performance issues from their end users, according to the ManageEngine Application Performance Monitoring Survey 2015 ...
