Accedian announced that its cloud-native performance monitoring and analytics platform, Skylight, is available with significant new capabilities to provide differentiated network and service performance visibility and reporting for business and managed service providers.
Business and managed service providers can now offer value-added performance and analytics services, combining insights from active, high-definition network testing and passive, traffic-based service experience monitoring data in a single pane of glass that end customers can access 24×7 in customer self-service portals.
Skylight provides detailed performance visibility from Layer 2 to Layer 7 for east-west traffic in data centers and in the cloud, at the edge in uCPE and SD-WAN devices, from remote branch locations, and across WAN links. This data is then correlated and analyzed in a single view in the Skylight platform, providing unparalleled service visibility. Skylight’s analytics and predictive capabilities also allow service providers to proactively monitor service performance and quickly prioritize and prevent customer-impacting issues.
As a cloud-native software solution, Skylight is multi-tenanted and easy to deploy. Dynamic dashboards and flexible reporting can be customized to support different enterprise customers, eliminating the need for manual reporting. Skylight performance data can also be correlated with other third-party data via APIs to quickly identify issues and speed up problem resolution.
“Accedian Skylight’s performance analytics capabilities unify end-to-end service performance monitoring with network traffic visibility on a single platform. Business service providers can automate performance reporting and give their enterprise customers a real-time view of their network and services,” said Tom Foottit, VP Product Management at Accedian. “The ability to correlate data for predictive problem identification and faster troubleshooting gives service providers a leg up, allowing them to pinpoint issues that are causing applications to slow down and affecting productivity or disrupting critical communication services like video conferencing.”
The Latest
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Artificial intelligence (AI) is rapidly reshaping industries around the world. From optimizing business processes to unlocking new levels of innovation, AI is a critical driver of success for modern enterprises. As a result, business leaders — from DevOps engineers to CTOs — are under pressure to incorporate AI into their workflows to stay competitive. But the question isn't whether AI should be adopted — it's how ...
The mobile app industry continues to grow in size, complexity, and competition. Also not slowing down? Consumer expectations are rising exponentially along with the use of mobile apps. To meet these expectations, mobile teams need to take a comprehensive, holistic approach to their app experience ...
Users have become digital hoarders, saving everything they handle, including outdated reports, duplicate files and irrelevant documents that make it difficult to find critical information, slowing down systems and productivity. In digital terms, they have simply shoved the mess off their desks and into the virtual storage bins ...
