OpTier, a provider of business transaction-driven APM and Avada Software, a provider of middleware-enabled APM, have partnered to offer customers a cross-silo solution to include deep-dive capability for middleware support and operations teams.

Joint customers now gain unparalleled business transaction data that crosses the entire infrastructure.

Avada Software Infrared360 and OpTier help customers rapidly pinpoint critical transaction problems and collaboratively manage application performance across the enterprise and within enterprise messaging platforms, application servers and Web services.

Using both Avada and OpTier gives customers a broad yet detailed view into where application and middleware infrastructure issues are occurring and what actions are appropriate for rapid resolution.

Using jointly created Smart Alerts, the solutions from both companies will combine and correlate each other's information to significantly reduce time to problem isolation and to resolution.

Enterprise IT environments with applications and integrations that rely on enterprise Java, .NET and C applications, messaging and middleware products now benefit from having a genuine end-to-end transaction management solution with a deep root cause analysis capability for all tiers.

Ronen Fischler, COO, OpTier said “When environments rely heavily on enterprise messaging products special expertise is often required and where this partnership comes in. With OpTier and Avada Software, customers can significantly reduce operating costs, improve service levels, better use IT resources, and simplify management processes.”

“Businesses today need to be always on. In seeking to provide our customers with greater insight into their application infrastructure performance, we know no one vendor can do everything,” said Rich Schreiber, Head of Global Business Development, Avada Software. “We are pleased to partner with OpTier who specializes in providing intelligent transaction data across all tiers, to drive additional value across the organization.”