Ayehu has partnered with Everbridge to extend its IT Alerting solution with added automation and integration capabilities.
The partnership results in improved IT incident communications and faster incident resolution for maximum system uptime and reduced costs.
For many organizations, common IT incident resolution processes include detection, incident logging, IT staff notification and remediation. This is a fragmented process that involves time-consuming manual activities and communications. Ayehu eyeShare’s integration with Everbridge IT Alerting fills this gap by providing closed-loop workflows with automated targeted notifications to fix IT issues faster and reduce costs for every incident.
“Even very short service outages and interruptions can be extremely damaging to organizations. At Ayehu, we are experts in seamlessly integrating with partner platforms and applications to automate IT tasks and processes that drastically improve results across the board,” said Ayehu CEO, Gabby Nizri. “By combining Ayehu’s automation technology with Everbridge’s IT Alerting, customers will benefit with greater efficiencies, faster resolutions and less costly downtime.”
Ayehu’s integration with Everbridge will automatically notify the right IT staff of an issue via multiple communication channels, allowing them to perform the necessary remediation steps directly from their smartphone. This process reduces the time needed to restore critical services, minimizes service desk calls from impacted customers and improves overall incident management and critical communications processes to both internal and external resolvers, employees, executives and customers.
“By integrating with technologies like Ayehu’s eyeShare, we can further streamline and improve the critical communications process during an outage by offering automated workflow remediation,” said Vincent Geffray, Sr. Director, IT Alerting, Everbridge. “As IT incidents continue to rise, we remain committed to finding the best possible ways for organizations to minimize disruption, effectively communicate during IT incidents and stay on track.”
Additionally, Ayehu will enable Everbridge to add extensive integration capabilities to its platform. As a result, customers will be able to easily and securely integrate their on-premise and cloud applications to Everbridge using Ayehu.
Ayehu eyeShare is an agentless solution that automates simple, repetitive IT tasks as well as complex processes spanning across multiple IT systems, resulting in lower costs, higher levels of efficiency and improved availability of mission-critical systems. In addition to integrating with Everbridge IT Alerting, Ayehu also seamlessly integrates with the leading ITSM platforms such as ServiceNow, JIRA, Remedy and HPSM; network monitoring systems such as Solarwinds, SCOM, Tivoli-Netcool; and several SIEM tools, including Intel-McAfee, Splunk, HP ArcSight, IBM Qradar and more.
The Latest
As businesses and individuals increasingly seek to leverage artificial intelligence (AI), the cloud has become a critical enabler of AI's transformative power. Cloud platforms allow organizations to seamlessly scale their AI capabilities, hosting complex machine learning (ML) models while providing the flexibility needed to meet evolving business needs ... However, the promise of AI in the cloud brings significant challenges ...
The business case for digital employee experience (DEX) is clear: more than half (55%) of office workers say negative experiences with workplace technology impact their mood/morale and 93% of security professionals say prioritizing DEX has a positive impact on an organization's cybersecurity efforts, according to the 2024 Digital Employee Experience Report: A CIO Call to Action, a new report from Ivanti ...
For IT leaders, a few hurdles stand in the way of AI success. They include concerns over data quality, security and the ability to implement projects. Understanding and addressing these concerns can give organizations a realistic view of where they stand in implementing AI — and balance out a certain level of overconfidence many organizations seem to have — to enable them to make the most of the technology's potential ...
For the last 18 years — through pandemic times, boom times, pullbacks, and more — little has been predictable except one thing: Worldwide cloud spending will be higher this year than last year and a lot higher next year. But as companies spend more, are they spending more intelligently? Just how efficient are our modern SaaS systems? ...
The OpenTelemetry End-User SIG surveyed more than 100 OpenTelemetry users to learn more about their observability journeys and what resources deliver the most value when establishing an observability practice ... Regardless of experience level, there's a clear need for more support and continued education ...
A silo is, by definition, an isolated component of an organization that doesn't interact with those around it in any meaningful way. This is the antithesis of collaboration, but its effects are even more insidious than the shutting down of effective conversation ...
New Relic's 2024 State of Observability for Industrials, Materials, and Manufacturing report outlines the adoption and business value of observability for the industrials, materials, and manufacturing industries ... Here are 8 key takeaways from the report ...
For mission-critical applications, it's often easy to justify an investment in a solution designed to ensure that the application is available no less than 99.99% of the time — easy because the cost to the organization of that app being offline would quickly surpass the cost of a high availability (HA) solution ... But not every application warrants the investment in an HA solution with redundant infrastructure spanning multiple data centers or cloud availability zones ...
The edge brings computing resources and data storage closer to end users, which explains the rapid boom in edge computing, but it also generates a huge amount of data ... 44% of organizations are investing in edge IT to create new customer experiences and improve engagement. To achieve those goals, edge services observability should be a centerpoint of that investment ...
The growing adoption of efficiency-boosting technologies like artificial intelligence (AI) and machine learning (ML) helps counteract staffing shortages, rising labor costs, and talent gaps, while giving employees more time to focus on strategic projects. This trend is especially evident in the government contracting sector, where, according to Deltek's 2024 Clarity Report, 34% of GovCon leaders rank AI and ML in their top three technology investment priorities for 2024, above perennial focus areas like cybersecurity, data management and integration, business automation and cloud infrastructure ...
