Cisco announced new business metrics in Cisco Cloud Observability, powered by the Cisco Observability Platform to enhance business context for modern applications running on Amazon Web Services (AWS).
This latest release also supports integration with AWS services and application performance monitoring (APM) correlation and provides end-to-end visibility into the performance of cloud native applications.
This new capability empowers users with:
- Support for multiple business metrics within a business transaction.
- Easy identification of business transactions configured with business metrics for troubleshooting.
- User-friendly configuration interface that enables users to preview business transaction attributes for accuracy and set up mission-critical metric alerts.
- Advanced KPI visualization including baseline performance and a historical analysis trend line, to easily identify when business performance is abnormal.
- Data segmentation by selected attribute values for quick visibility of customer segments being affected most.
Supporting integration with more AWS services, DevOps teams can also now observe AWS Lambda functions as an entity within Cisco Cloud Observability APM pages, helping them to understand the functions' contribution to an application, correlate their performance to overall user experience and quickly troubleshoot unexpected behavior.
"By elevating business metrics to first-class status, similar to other performance-related metrics, we enable organizations to mature their observability practice by empowering technical teams to prioritize technical issues that are aligned with business outcomes," said Ronak Desai, Senior Vice President and General Manager for Cisco AppDynamics and Full-Stack Observability.
Cisco also announced support for 10 additional AWS services that are now pre-integrated with Cisco Cloud Observability. By tying together applications, business transactions, business metrics and expanded support for AWS infrastructure services, application owners can gain deep cross-domain visibility across the full stack.
Business metrics for Cisco Cloud Observability is now available.
The Latest
Industry experts offer predictions on how NetOps, Network Performance Management, Network Observability and related technologies will evolve and impact business in 2025 ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 6 covers cloud, the edge and IT outages ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 5 covers user experience, Digital Experience Management (DEM) and the hybrid workforce ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 4 covers logs and Observability data ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 3 covers OpenTelemetry, DevOps and more ...
In APMdigest's 2025 Predictions Series, industry experts offer predictions on how Observability and related technologies will evolve and impact business in 2025. Part 2 covers AI's impact on Observability, including AI Observability, AI-Powered Observability and AIOps ...
The Holiday Season means it is time for APMdigest's annual list of predictions, covering IT performance topics. Industry experts — from analysts and consultants to the top vendors — offer thoughtful, insightful, and often controversial predictions on how Observability, APM, AIOps and related technologies will evolve and impact business in 2025 ...
Technology leaders will invest in AI-driven customer experience (CX) strategies in the year ahead as they build more dynamic, relevant and meaningful connections with their target audiences ... As AI shifts the CX paradigm from reactive to proactive, tech leaders and their teams will embrace these five AI-driven strategies that will improve customer support and cybersecurity while providing smoother, more reliable service offerings ...
We're at a critical inflection point in the data landscape. In our recent survey of executive leaders in the data space — The State of Data Observability in 2024 — we found that while 92% of organizations now consider data reliability core to their strategy, most still struggle with fundamental visibility challenges ...
