ControlUp released a suite of new features to enhance digital employee experiences across the Microsoft end user computing portfolio.
New ControlUp Real-Time DX and Edge DX capabilities include deeper integration with Microsoft Intune, enhanced monitoring and alerting for Azure Virtual Desktop and Windows 365 Cloud PC, and expanded real-time unified communication monitoring for Microsoft Teams.
"ControlUp is focused on delivering a more productive, secure and efficient digital employee experience for Microsoft-powered enterprises," said Robin Brandl, Vice President of Global Strategic Alliances, ControlUp. "By deepening our technology capabilities across the Microsoft portfolio, ControlUp is improving the complete Microsoft-powered desktop lifecycle while simplifying management for IT by reducing support tickets and delivering the visibility teams need for a more delightful user experience."
With this announcement, ControlUp is extending its Microsoft support with the following new capabilities:
- ControlUp Enrich for Microsoft Intune – The new ControlUp Enrich DEX plug-in for Microsoft Intune, now in tech preview, gives desktop admins real-time user experience insights for managed physical and Cloud PC desktops without having to leave the Intune interface they are familiar with. In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.
- Azure DaaS Cost Analyzer – ControlUp now offers sizing recommendations for Azure machines, including virtual desktop and desktop-as-a-service (DaaS) environments. Combining actual historical machine performance data from an environment's Azure machines, it can suggest alternative virtual machine (VM) sizes to suit needed requirements. When migrating to Azure, it can suggest Azure VM sizes that will match the performance characteristics of on-premises machines. It can also show a range of machine suggestions and cost savings or additional costs of moving to a different machine type.
- Real-Time Monitoring of Microsoft Teams – Now users of ControlUp Edge DX can benefit from the real-time monitoring of Microsoft Teams with minute-by-minute, in-session, performance data and analysis that pinpoints issues when unified communications (UC) is failing or performing poorly. Featuring a live callers dashboard, ControlUp Edge DX can quickly diagnose users that may be having issues with their Teams experience and offer prescriptive remediation recommendations.
New ControlUp capabilities for Microsoft Intune, Azure Virtual Desktop and Teams are available now.
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