Datadog joined the ServiceNow Service Graph Connector Program, a new designation within the Technology Partner Program, and released a Service Graph Connector for Datadog.
This two-way integration allows joint Datadog and ServiceNow customers to better manage the health of digital services.
Datadog Service Graph Connector enhances IT operation’s ability to monitor and resolve digital service issues by adding critical observability and infrastructure data into the Service Graph, enabling customers to:
- Better understand the business context of resources or services being monitored in Datadog
- Gain improved visibility into applications, services, and their relationship with the underlying infrastructure that powers them in the Service Graph and CMDB
Datadog’s platform provides customers with visibility into the health and performance of their entire infrastructure. With the Service Graph Connector, customers can now leverage information from the ServiceNow Service Graph and CMDB in Datadog for better notifications with actionable context included when an alert triggers.
Additionally, customers can leverage the ServiceNow Service Graph and CMDB for better IT operations. By relying on Datadog as a discovery mechanism for their cloud resources, customers can ensure their CMDB has near real-time results.
“ServiceNow customers rely on their CMDB as a mechanism to keep track of all of their resources and configuration changes,” said Ilan Rabinovitch, VP of Product and Community, Datadog. “Datadog’s leading cloud monitoring platform and new connector will bring their CMDB into the cloud age by automatically discovering and adding in cloud resources as configuration items.”
The new Service Graph Connector for Datadog can be downloaded from the ServiceNow Store and configured on the Datadog ServiceNow integration tile.
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