Derdack's solution for mobile alarm and incident management has successfully passed HP certification testing for:
- HP Network Node Manager 9.2 integration
- HP Service Manager 9.3 integration
- HP Operations Manager 9 integration
Enterprise Alert enables enterprises to significantly improve response times to critical IT incidents. It maximizes HP Software investment by adding automated and mobile alert notifications as well as rapid incident response capabilities to IT management. So, that beyond the detection of problems, the right people are automatically informed and able to respond – wherever they are.
Derdack Enterprise Alert provides the following benefits and functionality:
- Ensures fastest delivery of critical information to the right people and their response
- Notifications with tracking and escalations via voice (with text-to-speech), text, push, IM and email
- Automated notification channel find-me/follow-me for unmatched reliability
- On-call team management and follow-the-sun alert notifications
- 2-way notifications with status and ownership updates
- Smartphone apps for mobile alarm and service management for iPhone, Windows Phone, Blackberry, Android
- Execution of IT automation jobs directly from your smartphone
- Mobile service management from your smartphone
- Unrivalled 2-way integration with HP Software products via 2way connectors
- Enterprise-readiness ensures suitability for large-scale installations
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