EasyVista announced the release of the newest version of the EasyVista Platform 2024.3.
This release introduces three new modules and enhanced AI capabilities, unifying IT and operations to deliver smarter, proactive support. Developed in close collaboration with our partners and customers, these innovations reflect our commitment to creating customer-centric solutions that elevate the end-user experience.
“At the heart of the 2024.3 release is EasyVista’s vision of unifying IT and operations to deliver advanced support that ensures a seamless user experience,” said Patrice Barbedette, CEO, EasyVista. “This vision comes to life through new modules and enhancements designed to provide deeper insights, streamline workflows, and empower IT teams to resolve issues faster or prevent them entirely. We are dedicated to offering a unified ITSM platform that seamlessly integrates service management, infrastructure monitoring, and remote support.”
New in EasyVista Platform 2024.3:
- EV Digital Experience Monitoring: New product family that enables proactive, real-time, and synthetic user experience monitoring, accelerating issue detection and resolution to help organizations deliver optimal employee experiences.
- EV Orchestrate: Automates complex IT processes across multiple sources, enhancing efficiency and handling diverse use cases.
- EV Pulse AI: Delivers AI-powered suggestions and automations that streamline daily tasks, allowing IT teams to focus on high-impact initiatives.
- EV Insights: Transforms data into actionable intelligence through advanced dashboards and customizable reports, supporting data-driven decisions.
The 2024.3 release continues EasyVista’s mission to provide a unified, user-centric ITSM platform that simplifies complexity, fosters IT maturity growth and elevates the overall user experience. This release reflects the company’s ongoing investment in building next-generation capabilities that create a more connected, responsive, intelligent, and streamlined digital environment.
This release culminates a pivotal year for EasyVista’s product innovation, marked by the launch of new products and capabilities that strengthen the EV ecosystem. These include EV Marketplace, a centralized hub where certified partners and customers can share configurations, workflows, and ready-to-use connectors. Together, these additions underscore EasyVista’s dedication to advancing IT maturity and providing adaptable, scalable solutions to meet evolving customer needs.
The Latest
We're at a critical inflection point in the data landscape. In our recent survey of executive leaders in the data space — The State of Data Observability in 2024 — we found that while 92% of organizations now consider data reliability core to their strategy, most still struggle with fundamental visibility challenges ...
From the accelerating adoption of artificial intelligence (AI) and generative AI (GenAI) to the ongoing challenges of cost optimization and security, these IT leaders are navigating a complex and rapidly evolving landscape. Here's what you should know about the top priorities shaping the year ahead ...
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
