Feature Articles
The results of the APMdigest Big Data survey are in – revealing significant increases in the growth of IT environments, volume and diversity of performance metrics, and data monitoring frequency. The survey also shows "APM-generated Big Data" as a specific use case of the broader Big Data problem, typically requiring analysis and correlation of real-time data for operational impact ...
There are probably more myths and misunderstandings about the term DevOps than there are hard facts. I recently sat down with Gene Kim and Patrick Debois - two of the DevOps movement's most widely practiced individuals - to cut through the noise. We swapped experiences and discussed how a CIO should be thinking about DevOps, when to consider a DevOps approach, the business case for adopting it, patterns of success and patterns of failure. We agreed that there are three general attributes that provide a good indication that DevOps might help your organization ...
While organizations generally agree that ITIL-based process improvements are a "good" thing, executives often struggle to measure quantifiable benefits of investment in the framework. We have found that an effective approach to ITIL is characterized by a manageable yet scalable implementation, a focus on people and skills issues, and ongoing measurement that takes a comprehensive view of the enterprise-wide impact of process maturity ...
Today, numerous internal and external audiences are using a variety of mobile devices to access business services that increase efficiency and productivity by enhancing communication and collaboration ... This article will explore strategies to enhance the mobile experience for three of the key audiences that regularly use mobile to engage with businesses: Customers, Employees and Partners ...
Why is it acceptable to spend hundreds of thousands of dollars, if not millions, on a week or even year's worth of integration or fire-fighting, spent by your best engineers, on things that should be automated, more intuitive or just plane simpler to take on? Just because they’re working hard, doesn’t mean you aren’t wasting valuable assets on the opportunity cost of time that could otherwise be spent on more innovative and revenue generating activities. I’ve compiled a list of ten factors in IT operations that help speed up that time to value ...
With the emergence of Internet Protocol version 6 (IPv6), the Internet is experiencing a major upgrade that will change the way it communicates. While invisible to most Internet users, IPv6 means added complexity to the way browsers and devices connect to the Internet and how services operate and are accessed by users. This complexity has the potential to slow down and disrupt critical services that businesses and individuals rely on every day ...
Quocirca conducted a research project across the USA and Europe to investigate what would be top of mind for CIOs and their management teams in 2012. We asked respondents to select their top 5 priorities from a list of 15 hot IT issues. These ranged from desktop upgrades, through various types of cloud deployment and network issues to improving the way applications are delivered ...
If done right, APM can save you money in a variety of ways. Experts from across the industry have provided some insight on the many – and sometimes unexpected – ways APM can save your organization money ...
Multisourced IT operating models are increasingly common and offer many potential benefits ... One way to address the challenges posed by multisourcing is through a discrete Service Integration and Management (SIAM) function. An effective SIAM function enables organizations to take advantage of the flexibility and innovation of multisourcing and standard services while delivering integrated services to the business ...
Online user reviews have completely changed the way we make buying decisions as consumers. We've decided to take the success of B2C social networking and review sites and apply them to the market for APM and other enterprise IT products - meaning to provide IT professionals with a community platform to share reviews and connect with each other to make the best buying decision ...
SaaS has received a lot of success and adoption in the past five years, unfortunately less in APM than other markets. With Cloud computing gaining momentum you're likely to see SaaS APM adoption increase significantly as more applications are deployed to the Cloud. Here's the top 5 advantages that SaaS-based APM can offer ...
APM can cost you money or save you money. It all depends on how you approach your deployment. Experts from across the industry have provided the following valuable tips on how you can save money and gain faster ROI on your APM deployment ...
Visibility in the cloud is essential, and you can't ensure a high level of user satisfaction unless you understand how users are experiencing access to cloud services. That requires monitoring performance from the user's perspective and following these six recommendations ...
One of the common questions that every IT manager asks on a regular basis is, “Why is my application so slow today when everything was fine yesterday?” APM is the only way to truly answer that question, and it is one of the must-have tools for every IT manager. With this APM imperative in mind, the following are 10 capabilities every IT manager should look for when choosing an APM solution ...
Where web applications are concerned, consider that conversion rates increase 74 percent when page load times decrease from eight to two seconds. Conversely, some research reveals that when a supply chain management application is down, these businesses lose $11,000 per minute. This article will explore the business impact of application performance and why the end-user experience is the ultimate measure of success ...
Moving to cloud computing does not have to be a leap of faith. Doing your homework can also prevent a bad decision, because moving an application into the cloud – while technically feasible and fairly easy – may not always reap the benefits you expect. Here are some items to consider before, during and after migrating an application to the cloud ...
With new technologies presenting a broader range of methods for network access and use, the complexities of supporting services across the enterprise are becoming even more challenging. With these challenges in mind, the following three key factors are certain to play significant roles in next-generation network management capabilities and solutions in the years to come ...
Infrastructure Management is so 1990s. Everyone has it. Could there be anything interesting left to say? Yes -- that it is more critical than ever. It may still be just the plumbing but the demands on it are only growing and yesterday’s point solutions won't do the job ...
As companies look to maintain a competitive advantage, IT professionals are increasingly being charged with adopting a business-focused mindset. The role of an IT manager is no longer simply ensuring that systems and networks are functioning properly – they now need to be adept at anticipating business needs and having a recommendation on how to address them ...
If an attacker were bogging down your apps, how would you know? You wouldn't, unless you bridge the gap between ops and security ...
Operational complexity in virtualized, scale-out, and cloud environments and composite Web-based applications will drive demand for automated analytic performance management and optimization tools that can quickly discover, filter, correlate, remediate, and ideally prevent performance and availability slowdowns, outages, and other service-interrupting incidents ...
At BlueStripe, we surveyed 126 IT operations and production support executives at enterprise-level organizations. We were interested about the range of applications they’re responsible for, the most pressing challenges, and if their management tools were effective enough for them to do their jobs. The executives responded with a clear “no” on the latter inquiry. Here’s a summary of the survey results ...
End-user behavior learning technology provides the business with a view into how each end-user interacts with their online business services to ensure a superior user experience. The business learns about user experiences based on past online activity, and quickly and proactively adjusts to meet expected levels of service regardless of the conditions or variables ...
Once a decision to try out VDI is made, the primary focus is to benchmark the performance of physical desktops, model their usage, predict the virtualized user experience and based on the results, determine which desktops can be virtualized and which can't ...
As a continuation of the APMdigest list of predictions for 2012, industry experts offer a range of predictions specifically on cloud management, and Application Performance Management in the cloud ...
