Feature Articles
Enterprises view in-application communications technologies as critical to enhancing customer experiences and gaining a competitive edge and higher growth, according to a new Oracle Communications study, The Cloud Redefines Customer Experience. While 65 percent of enterprise IT decision makers polled noted that embedded communications will become the dominant way of communicating with employees, suppliers and customers moving forward, nearly half (46 percent) said they lack the expertise to deploy new communications technologies ...
Gartner highlighted the top strategic technology trends that will impact most organizations in 2018. The next trends focus on blending the digital and physical worlds to create an immersive, digitally enhanced environment. The last three refer to exploiting connections between an expanding set of people and businesses, as well as devices, content and services to deliver digital business outcomes ...
Gartner highlighted the top strategic technology trends that will impact most organizations in 2018. The first three strategic technology trends explore how artificial intelligence (AI) and machine learning are seeping into virtually everything and represent a major battleground for technology providers over the next five years ...
Digital disruptors are emerging in all industries, and the need for CIOs to embrace digital transformation is urgent, according to Gartner ...
IT professionals tend to go above and beyond the scope of their core responsibilities as the changing business landscape demands more of their attention, both inside and outside of the office, according to the Little-Known Facts survey conducted by SolarWinds in honor of IT Professionals Day ...
Digital video consumption is viral and, according to a new study released by IBM and International Broadcasting Convention (IBC), more than half of the 21,000 consumers surveyed are using mobiles every day to watch streaming videos, and that number is expected to grow 45 percent in the next three years ...
Digital workplace programs often lose their way, or fail, due to a fragmented approach that prioritizes a few technology "fixes" over business strategy, according to Gartner, Inc. To combat this, digital workplace leaders need to employ a framework to ensure their digital workplace initiatives address all of the eight critical components required for a successful implementation ...
The emerging technologies on the Gartner Inc. Hype Cycle for Emerging Technologies, 2017 reveal three distinct megatrends that will enable businesses to survive and thrive in the digital economy over the next five to 10 years ...
The growth of digital business and the Internet of Things (IoT) is expected to drive large investment in IT operations management (ITOM) through 2020, according to Gartner ...
Market hype and growing interest in artificial intelligence (AI) are pushing established software vendors to introduce AI into their product strategy, creating considerable confusion in the process, according to Gartner. Analysts predict that by 2020, AI technologies will be virtually pervasive in almost every new software product and service ...
Achieving broad competence in event-driven IT will be a top three priority for the majority of global enterprise CIOs by 2020, according to Gartner, Inc. Defining an event-centric digital business strategy will be key to delivering on the growth agenda that many CEOs see as their highest business priority ...
Earlier this year, DEVOPSdigest — a partner site of APMdigest — featured a list of expert opinions on the essential steps to become agile. Now that we have an idea on how to achieve agility, however, we have to consider why. What's the payoff? With this question in mind, DEVOPSdigest asked the experts for their opinions on what are the most important advantages of being Agile ...
Hybrid IT is becoming a standard enterprise model, but there’s no single playbook to get there, according to a new report by Dimension Data entitled The Success Factors for Managing Hybrid IT ...
Today's app development landscape is competitive and expensive. Thousands of apps are released each month, and user acquisition and retention are costing app developers millions. User abandonment is one of the main battles of every app developer — as every lost user means another wasted investment ...
APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 5 offers some interesting final thoughts ...
APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 4 covers automation and the dynamic IT environment ...
APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 3 covers monitoring and user experience ...
APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 2 covers visibility and data ...
Managing application performance today requires analytics. IT Operations Analytics (ITOA) is often used to augment or built into Application Performance Management solutions to process the massive amounts of metrics coming out of today's IT environment. But today ITOA stands at a crossroads as revolutionary technologies and capabilities are emerging to push it into new realms. So where is ITOA going next? With this question in mind, APMdigest asked experts across the industry — including analysts, consultants and vendors — for their opinions on the next steps for ITOA ...
Digital transformation initiatives are more successful when they have buy-in from across the business, according to a new report titled Digital Transformation Trailblazing: A Data-Driven Approach ...
Colin Fletcher, Research Director at Gartner, talks about Algorithmic IT Operations (AIOps) and the challenges and recommendations for AIOps adoption ...
In APMdigest's exclusive interview, Colin Fletcher, Research Director at Gartner, talks about Algorithmic IT Operations (AIOps) and how it will impact ITOA and APM ...
While the idea of shifting toward digital business was speculative for most CEOs a few years ago, it has become a reality for many in 2017. 47 percent of CEOs are being challenged by the board of directors to make progress in digital business, and 56 percent said that their digital improvements have already improved profits ...