Feature Articles
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Half of all employees are using Shadow AI (i.e. non-company issued AI tools), according to a new report by Software AG ...
Organizations continue to struggle to generate business value with AI. Despite increased investments in AI, only 34% of AI professionals feel fully equipped with the tools necessary to meet their organization's AI goals, according to The Unmet AI Needs Surveywas conducted by DataRobot ...
Organizations recognize the benefits of generative AI (GenAI) yet need help to implement the infrastructure necessary to deploy it, according to The Future of AI in IT Operations: Benefits and Challenges, a new report commissioned by ScienceLogic ...
A majority of IT workers surveyed (79%) believe the current service desk model will be unrecognizable within three years, with nearly as many (77%) saying new technologies will render it "redundant" by 2027, according to The Death (and Rebirth) of the Service Desk from Nexthink ...
2024 is the year of AI adoption on the mainframe, according to the State of Mainframe Modernization Survey from Kyndryl ...
When employees encounter tech friction or feel frustrated with the tools they are asked to use, they will find a workaround. In fact, one in two office workers admit to using personal devices to log into work networks, with 32% of them revealing their employers are unaware of this practice, according to Securing the Digital Employee Experience ...
In today's high-stakes race to deliver innovative products without disruptions, the importance of feature management and experimentation has never been more clear. But what strategies are driving success, and which tools are truly moving the needle? ...
40% of generative AI (GenAI) solutions will be multimodal (text, image, audio and video) by 2027, up from 1% in 2023, according to Gartner ...
In MEAN TIME TO INSIGHT Episode 10, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Generative AI ...
By 2026, 30% of enterprises will automate more than half of their network activities, an increase from under 10% in mid-2023, according to Gartner ...
The business case for digital employee experience (DEX) is clear: more than half (55%) of office workers say negative experiences with workplace technology impact their mood/morale and 93% of security professionals say prioritizing DEX has a positive impact on an organization's cybersecurity efforts, according to the 2024 Digital Employee Experience Report: A CIO Call to Action, a new report from Ivanti ...
While IT leaders are preparing organizations for accelerated generative AI (GenAI) adoption, C-suite executives' confidence in their IT team's ability to deliver basic services is declining, according to a study conducted by the IBM Institute for Business Value ...
Everyday AI and digital employee experience (DEX) are projected to reach mainstream adoption in less than two years according to the Gartner, Inc. Hype Cycle for Digital Workplace Applications, 2024 ...
The rapid rise of creative "right-brain" generative AI (GenAI) has opened the door to greater adoption of the more analytical "left-brain" AI decisioning solutions by global businesses, according to new research from Pegasystems ...
The majority of executives (61%) are harnessing the power of generative AI, with at least one application in production, and among these early adopters, 86% of those reported an increase in revenue, estimated at more than 6%, according to new global research from Google Cloud ...
According to Forrester's The Top 10 Emerging Technologies In 2024 report, generative AI (genAI) for visual content, genAI for language, TuringBots, and IoT security are the top emerging technologies that will deliver the most immediate ROI for businesses in 2024 and beyond ...
In MEAN TIME TO INSIGHT Episode 9, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses customer support for network observability solutions....
The increased importance of technology often means CIOs have an expanded mandate. They need to work to meet the role's operational responsibilities while also creating advantage by driving business outcomes. Tech leaders surveyed selected the following as their organization's top priorities for this year ...
The Crowdstrike outage has created no shortage of commentary, speculation, and armchair analysis on exactly how such a massive failure could occur. The level of discussion and scrutiny is warranted, most agree this is probably the largest IT outage in history ... The knee jerk response of a "How could someone possibly let this happen" is both clueless and misinformed ...
As organizations strive to capitalize on their ever-growing data trove to scale their operations and improve business outcomes, only 17% of data ingested or landed consists of emergent data types, and only 9% of that data is processed or analyzed, according to a new report from BMC, Putting the "Ops" in DataOps: Success factors for operationalizing data ...
The frequency and severity of data center outages remain mainly unchanged from 2023 or show small improvements, according to the Global Data Center Survey from Uptime Institute ...
At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls, escalating costs or unclear business value, according to Gartner ...
More enterprises are implementing hybrid cloud management platforms as they diversify their IT environments to overcome the limits of relying solely on public clouds, according to a new research report published by ISG ...
Organizations with a formal observability strategy are 3.5x more likely to detect disruptive incidents quickly compared to those without such a strategy, according to the 2024/25 State of the Network Study from VIAVI Solutions in partnership with TechTarget's Enterprise Strategy Group™ ...
