Feature Articles
Many businesses have, over time, multiple ERP systems across the enterprise, due to acquisitions or as a result of business units creating their own IT systems and support ... Consolidating these systems into a single, shared service enables you to leverage economies of scale while also providing a consistent level of service across the enterprise ...
Industry experts give their predictions for how Business Service Management will change and how it will impact business in 2011.
Looking ahead into 2011, the increased use of transaction management in the enterprises will be driven by three items: the need to link business and IT goals, effective capacity planning and management, and virtualization ...
IT thought leaders have begun to realize that in order to successfully optimize business processes, they need to converge the disciplines of Business Transaction Management (BTM), Application Performance Management (APM) and Complex Event Processing (CEP). This convergence enables the correlation of operational metrics for IT applications, middleware and infrastructure with the real-time visibility into business transactions and the business processes they comprise ...
Insight from David Williams, Research VP at Gartner, about the value of behavior learning technologies in virtual environments ...
The following are 5 factors to consider when evaluating systems management software vendors ...
The emergence of private and public cloud computing technologies is causing organizations to revisit their IT performance management strategies and evaluate if the solutions that they currently have in place can be as effective in these new environments ...
Private cloud brings much of the same challenges as the virtual environment, such as the need for a new type of monitoring tool designed for virtualization ...
Private cloud might be one of the best things to ever happen to Business Service Management. Private cloud inherently requires the company to be more focused on the needs of the business side of the organization, which leads directly to aligning IT performance with the business needs. Because of this, the move to private cloud is driving Business Service Management in many organizations ...
VMware's Al Sargent outlines the 3 key capabilities needed to manage cloud applications today ...
Kalyan Ramanathan, Director of Business Service Management at HP, outlines the four key capabilities that organizations must have to effectively manage hybrid services ...
If I can pay only for what I use for hosting my applications in the cloud, why can’t I do the same with IT management tools? Bojan Simic of TRAC Research explains how usage-based pricing makes sense ...
It is no longer good enough to know that application performance is degrading - enterprises also need to be able to make the infrastructure and application adjustments necessary to avoid performance issues in the first place ...
"EMA Radar For Business Service Management: Service Impact" outlines 7 requirements for a BSM Service Impact solution ...
EMA introduces the industry's first BSM Service Impact Radar, a new report to help IT organizations find solutions that deliver a unified view of IT service performance as it impacts business outcomes ...
Bojan Simic of TRAC Research explains how a "single pane of glass" for monitoring IT performance is not the means to an end ...
Industry insiders recommend the top features to look for in a solution to manage performance in the virtual environment ...
Bojan Simic of TRAC Research explores the tools available to manage desktop virtualization ...
Industry experts from VMware, Zenoss and Pink Elephant discuss the dynamic new world of BSM in the virtual environment ...
