Feature Articles
The "New Normal" in IT — the fact that most IT Operations personnel work from home (WFH) today — is here to stay. What started out as a reaction to the COVID-19 pandemic is now a way of life. Many experts agree that IT teams will not be going back to the office any time soon, even if the public health concerns are abated. How should ITOPs adapt to the new normal? That is the question APMdigest posed to the IT industry. ITOps experts — from analysts and consultants to the top vendors — offer their best recommendations for how ITOps can react to this new environment ...
During the COVID-19 pandemic, top-tier enterprises were 2.6 times as likely to have grown revenue, 2.5 times as likely to have reached profit goals and 2.1 times as likely to have high employee satisfaction numbers, according to 2020 CIO Survey Report: Adjusting to Remote Work and the New Normal, a new Catchpoint survey ...
More than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic, according to a survey by PagerDuty ...
In Episode 11, Andrew Tunall, GM, New Relic Serverless & Emerging Cloud Services, joins the AI+ITOPS Podcast to discuss the challenges and advantages of distributed tracing ...
IT teams critically require better visibility into the network driven by a number of factors, including tremendous disruption from the COVID-19 pandemic, relentless technological advances, remote working reaching an all-time high and the expanding security threatscape, according to State of the Network 2020, a study conducted by VIAVI Solutions ...
Although cost control/expense management remains top of mind, organizations are realizing the necessity of technology solutions to enable them to steer the business during these turbulent times, according to IDG's CIO Pandemic Business Impact Study ...
Nearly 6 in 10 responding organizations have accelerated their digital transformations due to the COVID-19 pandemic, according to The IBM Institute for Business Value study COVID-19 and the Future of Business ...
Two-thirds (67%) of those surveyed expect the sheer quantity of data to grow nearly five times by 2025, according to a new report from Splunk: The Data Age Is Here. Are You Ready? ...
In Episode 10, Prem Naraindas, CEO of Katonic.ai, joins the AI+ITOPS Podcast to discuss how emerging technologies can make life better for ITOps ...
Sean McDermott on the AI+ITOPS Podcast: "AIOps is really about the processing of vast amounts of data and the ability to move into a more analytical, prescriptive and automated methodology."
More than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic, according to a new study conducted by PagerDuty ...
In Episode 9, Sean McDermott, President, CEO and Founder of Windward Consulting Group, joins the AI+ITOPS Podcast to discuss how the pandemic has impacted IT and is driving the need for AIOps ...
Michael Olson on the AI+ITOPS Podcast: "I really see AIOps as being a core requirement for observability because it ... applies intelligence to your telemetry data and your incident data ... to potentially predict problems before they happen."
The post-pandemic environment has resulted in a major shift on where SREs will be located, with nearly 50% of SREs believing they will be working remotely post COVID-19, as compared to only 19% prior to the pandemic, according to the 2020 SRE Survey Report from Catchpoint and the DevOps Institute ...
In Episode 8, Michael Olson, Director of Product Marketing at New Relic, joins the AI+ITOPS Podcast to discuss how AIOps provides real benefits to IT teams ...
Will Cappelli on the AI+ITOPS Podcast: "I'll predict that in 5 years time, APM as we know it will have been completely mutated into an observability plus dynamic analytics capability."
In Episode 7, Will Cappelli, Field CTO of Moogsoft and Former Gartner Research VP, joins the AI+ITOPS Podcast to discuss the future of APM, AIOps and Observability ...
Mark Thiele on the AI+ITOPS Podcast: "I believe AIOps will be everywhere, or you will be failing if you're attempting to do scale ..."
In Episode 6, Mark Thiele, Co-Founder and CEO of Edgevana, joins the AI+ITOPS Podcast to discuss taking AIOps to the edge ...
Bhanu Singh on the AI+ITOPS Podcast: "AIOps is an enabler for us to manage the complex digital world that we are stepping in at lightning speed ..."
In Episode 5, Bhanu Singh, SVP of Engineering and DevOps at Opsramp, joins the AI+ITOPS Podcast to discuss the hype vs. the reality of AIOps — the expectations, the challenges and the real achievable value ...
IBM Fellow Mac Devine on the AI+ITOPS Podcast: "Plenty of people say they have a Big Data strategy but really, basically they just have a lot of Big Data ..."
In Episode 4, IBM Fellow Mac Devine, VP & CTO Strategic Customer Success, Watson Cloud Division of IBM, joins the AI+ITOPS Podcast to discuss the data-driven organization, the Big Data behind AIOps, and how to get the right data at the right time with the right insights ...
Cloud computing pioneer Mike Kavis, Managing Director at Deloitte Consulting, on the AI+ITOPS Podcast: "Technology is hard but people are a lot harder. Technology can only take you so far. You have to really rethink how work gets done ..."
CIOs have increased their organizational credibility during the COVID-19 pandemic, but there are more complex challenges that CIOs must tackle during the recovery to sustain their elevated value, according to Gartner ...
