Alerting
Organizations have many ways of ensuring that their systems are functioning properly. One of the most important things to measure, when assessing the performance of a system, is the end user experience ...
Choosing the right IT management software is sometimes like looking for a needle in a haystack. There's so much to choose from, and it all seems to do the same thing and is claimed to be fantastic. But things aren't always what they seem. In a world that's changing faster than ever, virtualization and commodity hardware make it extremely difficult for your organization to choose the right tools. To point you in the right direction, I have set out 6 basic rules ...
Explaining why your CEO should care about APM is not always an easy task. Your CEO wants to know in as little time as possible what it is, why I need it, and how it works, perhaps in that order. Here is how to translate APM into CEO-speak and improve your chances of executive buy-in ...
Everywhere you turn, the very latest IT technologies are being leveraged to provide advanced services that were unimaginable even ten years ago. So why is it that the IT environments that provide these services are managed using an analytics technology designed for the 1970s?
If you're responsible for an e-commerce website, I guarantee you've been asked about, told about, or wondered about what kind of information and events you should be logging. Important things are happening all the time, and you need to know what's going on. There are lots of components and potential events that really matter when it comes to developing or hosting an e-commerce website. So where should you start? The following are the top five areas that should be the initial focus of your logging efforts ...
APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...
The challenge for the enterprise embracing the cloud is to build up the processes and resiliency necessary to build reliable systems from unreliable components. Otherwise, moving to the cloud will mean that your customers are the first people to notice when you are experiencing downtime ...
In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...
Our digital businesses depend on the user experiences delivered by our application. APM helps us proactively measure the end user experience, understand an applications flow through our architecture, and monitor the infrastructures that deliver the application: services, software, networks, servers and databases. And this has helped make us much better, yet we are still faced with many challenges ...
In considering alerting, the core issue is not whether a given tool will generate alerts, as anything sensible certainly will. Rather, the central problem is what could be termed the actionability of the alerts generated. Failure to flag issues related to poor performance is a clear no-no, but unfortunately over-alerting has the same effect, as these will rapidly be ignored ...
IT environments, depending on the size of the organization, can have several hundred VMs down to a handful of VMs. For such virtual infrastructure deployments, it helps to monitor the performance of VM and VM usage. It's also equally important to ensure the health of your virtual appliances are always in check and to immediately know when something goes wrong ...
It’s been four years since the last World Cup and more than a few soccer fans around the globe are eagerly awaiting the big kick-off later this week in Brazil. So what does the World Cup mean for your network? A great deal actually.World Cup matches will often run during the American work day. You can bet that many of your employees will be streaming games and highlights across your network on their personal devices or company-issued laptops. As a result, traffic spikes will cause wireless bandwidth issues, network and application performance will take a hit, and along with that, so will employee productivity. Factor in the deluge of resulting help desk support calls and a little pre-emptive strike will go a long way. Here are five steps network managers and administrators can take to help prepare for the world’s most watched online event ...
In Part 2 of this article series, we will look at the rising popularity of Application Performance Monitoring (APM), the resurgence of BSM, and how APM and BSM are converging to achieve the goal of IT and business alignment ...
IT development is on board with business transformation, being more agile than ever by building the apps that drive new, innovative services. But what about IT Operations? More than ever, real-time business performance is intertwined with IT infrastructure health. Any lapse in online service performance is felt all the way from the customer to the board room. IT Operations needs to know how to change its game ...
Moving your applications to the cloud has undeniable benefits. But when things go wrong, it's hard to know where the bottlenecks are. Here are four best practices to optimize your application performance monitoring ...
Compuware Corporation announced its top technology predictions for 2014 ...
TRAC's research shows that IT first learns about performance issues when business users bring it to their attention in 37% of cases, and only 41% of organizations have a 50% or better success rate in identifying performance issues before they impact business users. Some key reasons why the prevention of performance problems is still a major issue for organizations include ...
Setting up a network or application monitoring system involves creating alerts for critical parameters that need attention. Alerts are an integral part of monitoring and they should be easily understandable, provide actionable knowledge and should not make excessive noise. For an alert to be valuable to the user and meet those criteria, the right set of thresholds is essential. That really is the question then: How do you find the right threshold values for your alerts ...
IT operations handles hundreds, or even thousands, of console messages day in and day out – including weekends. It’s an ongoing 24x7 battle. Let's have a look at some tips that will help IT operations personnel deal with all of this by focusing on important events, while understanding their impact on delivery of business services ...
Whether on vacation, working from home or on-the-go, an IT professional's work is rarely ever done. SolarWinds outlines five of the top IT challenges an IT pro may encounter when working remotely and offers practical tips for a real-time resolution ...
What is it that drives the need for Application Performance Management? What are the main factors that can negatively impact application performance? What should you be looking out for? That is what this new APMdigest list reveals ...
Application Performance Management, as defined by the industry, is focused on monitoring — because you can’t manage what you can’t see. But, there are other functions involved in managing application performance ...
Industry experts - from analysts and consultants to users and the top vendors - offer thoughtful, insightful, and sometimes controversial and contradictory predictions on how APM will change and impact business in 2013 ...
Every organization today is looking to improve efficiencies and reduce costs. In addition, organizations are trying to be more responsive to their internal customer demands. Maybe your ITIL-based Service Desk solution can help ...
This is an epic list of mistakes. These are the top reasons why APM deployments fail, according to many of the industry's top experts – including consultants, analysts, vendors and users – and also some of the solutions that help you overcome these challenges ...
