Analytics
All organization should make user experience a top priority. After database, no software has become more strategic than a unified performance management platform. If applications don't perform to end user expectations, return on investment (ROI) and risk management objectives cannot be achieved. Employee engagement falters, customer loyalty erodes and the company lags behind its peer group in financial performance and market valuation ...
This is the time of year when stores start to decorate with holly and tinsel, snowflakes and twinkling lights, as they prepare for the biggest revenue-generating season of the year. While online sales organizations do not need to hang any mistletoe, they should be preparing for what is becoming – more and more each year – their biggest sales season as well. As e-commerce represents a greater percentage of any company's revenue, the challenge to meet customer needs online is more important to the company's success each year. With this in mind, APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The first six technologies presented here start out with mainstream APM capabilities that are essential to e-commerce success ...
Gartner released the 2014 Magic Quadrant for Application Performance Monitoring report, by Research VPs Jonah Kowall and Will Cappelli ...
John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, discusses "End-User Behavior" vs. "End-User Experience", Digital Business Transformation, analytics and where APM fits in ...
John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, discusses the concept of the Age of the Customer, and where APM fits in ...
APM tools have evolved over the last decade to cater to application complexity and yet be able to troubleshoot application performance issues quickly. Let us look at some of the key features and visualization techniques that are enabling quicker troubleshooting ...
Gartner, Inc. said advanced analytics is a top business priority, fueled by the need to make advanced analysis accessible to more users and broaden the insight into the business. IT and business leaders must expand their efforts to move their organizations from using only traditional BI that addresses descriptive analysis (what happened) to advanced analytics, which complements by answering "why", "what will happen" and "how we can address it" ...
Organizations that are "extremely successful" in advanced operations analytics (AOA) are 20 times more likely to be "very successful" in their hybrid cloud adoptions than those who were only "moderately successful" or less in AOA, according to a new Enterprise Management Associates (EMA) Research Report, The Many Faces of Advanced Operations Analytics ...
Last month I introduced some recent — and I believe highly significant — research into the area of what EMA calls "Advanced Operations Analytics" or AOA. In that blog, I defined AOA as "big data for IT" and went on to explain how it transcends operations to include all of IT as well as some business constituents. In parallel, AOA also supports many multiple use cases.Now I’d like to share some of the "use case" insights and perspectives we learned from the research ...
Our connected world continues to transform into a mobile one. The network is a constant and fascinating companion, which grants us 24/7 access where communication is instant and takes place across an array of devices, unconstrained by physical barriers. As a result, the IT infrastructure is more critical than ever for business operations. Companies and organizations are calling upon a variety of technologies that are changing the face of today’s network — from mobile devices, to cloud services, to web-based applications ...
IT Operations professionals are now facing overwhelming amounts of infrastructure-related changes - such as hardware upgrades, OS patching, software upgrades, and server consolidations. Based on the results of a recent survey conducted by Evolven, The IT Operations Analytics Report offers valuable insights into the challenges facing IT Operations, and how IT Operations Analytics (ITOA) can address these issues ...
Among the most embarrassing situations for application support teams is first hearing about a critical performance issue from their users. With technology getting increasingly complex and IT environments changing almost overnight, the reality is that even the most experienced support teams are bound to miss a major problem with a critical application or service. One of the contributing factors is their continued reliance on traditional monitoring approaches ...
EMA has just completed a groundbreaking research project assessing just how IT organizations are seeking to invest in, optimize, integrate and prioritize use cases for what we call "Advanced Operations Analytics" or "AOA" ...
Despite heavy investment in data management and monitoring platforms, the financial services industry still lacks real-time operational intelligence to enable better business decision-making and prevent systems and service failures and catastrophic trading errors. These outages expose institutions to undue risk and compliance violations that can cost organizations millions of dollars in financial losses and regulatory fines. They also undermine investor confidence and damage firm reputation ...
IT is mandated to build and maintain IT environments with the highest possible availability, within budget and available resources. Challenges faced by IT Operations have intensified due to both the rapid growth in performance and event monitoring data volumes. As a result, for many IT organizations, especially with limited resources and with specialists wearing many hats, they often spend too much time fighting fires with “maintenance & support” and not enough time proactively avoiding issues like performance or availability problems. The amount of time IT Ops spends firefighting not only hurts the IT department, but innovation across the entire company. So how can the IT pro, who is fed up with just handling crisis after crisis, better leverage limited resources and get onto the important issues ...
Bill Berutti, President, Performance & Availability, BMC Software, presents a vision of the future for Application Performance Management involving SaaS, mobility, cloud and Social IT ...
Our digital businesses depend on the user experiences delivered by our application. APM helps us proactively measure the end user experience, understand an applications flow through our architecture, and monitor the infrastructures that deliver the application: services, software, networks, servers and databases. And this has helped make us much better, yet we are still faced with many challenges ...
I put this blog together to support my new research report on Introducing Software Analytics, A Key Business Technology Solution. If you want to know why it’s key then please read on …
The ability to view things from the end user perspective and to drill down into the code level deep dive can be extremely powerful, and the information gathered from this ability provides DevOps teams with an instant view into the direct root cause of any user experience problem they may not otherwise have noticed ...
APMdigest rounds out the list with some final thoughts on the many valuable tools available – beyond what is technically categorized as APM – to support the goals of improving application performance and business service ...
While Application Performance Management is the focus of APMdigest, we have always maintained a very broad coverage of technologies that relate to application performance and business service. Rather than only discuss APM tools, we feature articles, blogs, news and other content on a variety of related tools, most of which you will see on the list. With this list, APMdigest is cataloging the many valuable tools available – beyond what is technically categorized as APM – to support goals of improving application performance and business service ...
Performance analytics in cloud platforms is becoming table stakes amid intensifying price competition for increasingly commoditized services. The ability to effectively manage application performance is a key component of every infrastructure-as-a-service (IaaS) provider’s cloud monitoring strategy. As a result, cloud platform providers must continue to add functionality due to fewer opportunities to differentiate on raw compute or storage resources ...
Aruna Ravichandran, CA Technologies Vice President, Product and Solution Marketing, Application Performance Management & DevOps, discusses the key must-have capabilities of an APM solution, and the challenges and future direction of the APM market ...
Aruna Ravichandran, CA Technologies Vice President, Product and Solution Marketing, Application Performance Management & DevOps, discusses the company's new APM Business Unit and and Application Performance Management product portfolio ...
Agile infrastructures demand that infrastructure and operations (I&O) managers acquire the performance management skills present only in Web-scale IT, according to Gartner ...
