Cloud
Ariel Gordon, Neebula VP of Products and Co-Founder, talks about his new company and the role of BSM in today's dynamic IT environment.
Cloud computing requires a sophisticated approach to Business Service Management that enables you to track services from the data center and into the cloud. This post looks at 5 key capabilities that organizations must have in order to maintain visibility and control in the cloud ...
Why oh why do people seem to have such a preoccupation with cloud and Software as a service (SaaS), and why are they asking whether ITSM and ITIL are capable of working in these environments?
The rapidly expanding and maturing cloud industry on demonstration at Cloud Connect makes me believe that 2011 will be The Year of the Cloud. By this, I mean 2011 will be the breakout year for cloud computing, in which understanding and adoption of this new technology – and money and resources pumped into the sector – will expand exponentially ...
Kalyan Ramanathan, Director of BSM for HP, shares four predictions of how BSM will evolve in the cloud.
Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in hybrid environments.
Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in the cloud.
Moving services to the cloud promises to deliver increased agility at a lower cost -- but there are many risks along the way and greater complexity to manage when you get there. The following are five critical hurdles that you may face when implementing and operating a private cloud or hybrid cloud and how you can overcome them ...
In the research I mentioned in my earlier blog on “Operationalizing Cloud,” we looked at a lot more than technology adoption. We looked at organizational and process requirements as well.
And we also looked at change.
As it turned out, 70% percent of our respondents said the once begun, their cloud initiatives needed rethinking or redirection!!
To be honest, I wasn’t surprised.
EMA has just collected some new data regarding how IT organizations are seeking to assimilate cloud services from a top-down, service management perspective. The data gathered in December of 2010, spanned 155 global respondents with high percentages of executives (better than 50% director and above) – as the goal was to understand how senior management and cross-domain organizations that usually have senior executive leadership are leveraging cloud computing.
Bill Karpovich, CEO and Co-Founder of Zenoss, talks about his company's 2010 Virtualization and Cloud Computing Survey, which took the temperature of over 200 IT professionals about their reasons for using virtualization and the cloud: The conclusion that most piqued our interest here at Zenoss was that the number two concern about cloud computing, after security, was management/monitoring ...
Herb VanHook, Vice President of Strategy in the Office of the CTO at BMC, talks about BSM and cloud management.
Call it the “tail wagging the dog” but as I already indicated in my previous blog, cloud computing seems to be surprisingly good for service management -- both in terms of technology adoption and in terms of political and process-related transformation. This includes technologies like CMDB/CMS, IT Process Automation, User Experience Management and SLM, as well as integrated service desk and chargeback accounting – among other “bellwether technologies” – or technologies that reflect more advanced organizational and process readiness.
Vikas Aggarwal, founder and CEO of Zyrion, discusses Business Service Management in the cloud, and new BSM technologies and approaches for the modern datacenter.
Cloud is no longer just hype. It is real, and a main focus of many IT organizations for next year.
With 1500 CIOs in attendance, the Gartner Symposium was a major indicator about the adoption of cloud. One industry insider attending the conference told me, "Every company I've talked with is looking to at least put their non-essential apps with cloud providers asap. As time goes on they'll consider their more critical apps if possible."
This may sound like a biased opinion given that my area of focus is Business Service Management in multiple contexts, but I find all the attention to "cloud" as an ENDGAME in itself a little bit ridiculous.
Gary Read, CEO, Nimsoft, discusses Business Service Management in the public cloud and CA’s acquisition of Nimsoft.
The emergence of private and public cloud computing technologies is causing organizations to revisit their IT performance management strategies and evaluate if the solutions that they currently have in place can be as effective in these new environments ...
Zenoss CEO Bill Karpovich discusses Business Service Management in the cloud.
Private cloud brings much of the same challenges as the virtual environment, such as the need for a new type of monitoring tool designed for virtualization ...
Private cloud might be one of the best things to ever happen to Business Service Management. Private cloud inherently requires the company to be more focused on the needs of the business side of the organization, which leads directly to aligning IT performance with the business needs. Because of this, the move to private cloud is driving Business Service Management in many organizations ...
Julie Craig, Research Director at EMA, outlines the 5 factors of cloud that impact decision making on management tools ...
VMware's Al Sargent outlines the 3 key capabilities needed to manage cloud applications today ...
Al Sargent, Sr. Product Marketing Manager at VMware, discusses the Business Service Management news coming out of VMworld, and the monitoring and management challenges of the cloud.
Kalyan Ramanathan, Director of Business Service Management at HP, outlines the four key capabilities that organizations must have to effectively manage hybrid services ...
