NPM/NetOps
With new technologies presenting a broader range of methods for network access and use, the complexities of supporting services across the enterprise are becoming even more challenging. With these challenges in mind, the following three key factors are certain to play significant roles in next-generation network management capabilities and solutions in the years to come ...
BSM is all about managing services. Services are made up of hardware and software. Let’s trace the service backward from the human.
Kathy is the human, she interacts with her computer and the software she is using. For this example, let us use a browser based application. Browser talks to the application server over a network and that server typically talks to a backend, like a database, over a network.