Nexthink announced its roadmap for next-generation DEX to support the public sector by making the Nexthink Infinity Platform available to U.S. federal agencies by early 2025. 

Having completed the FedRAMP (Federal Risk and Authorization Management Program) pre-assessment in early 2024, Nexthink has partnered with Quzara to achieve FedRAMP 'In Process' status by March 2025. This milestone will ensure that the full Infinity platform meets essential requirements for DEX improvement, encompassing:

• IT Service Management (ITSM) integration
• Workflow automation
• Virtual Desktop Infrastructure (VDI)
• AI diagnostics and virtual assistants
• Network monitoring
• Application and collaboration troubleshooting

“Our partnership with Quzara has been pivotal in navigating the rigorous FedRAMP process,” said Pedro Bados, CEO and Co-Founder of Nexthink. “With their expertise, we are ensuring that U.S. federal agencies can access the most secure and innovative DEX solutions on the market.”

This investment in FedRAMP compliance builds on Nexthink’s existing support for defense agencies. Nexthink has previously collaborated with Corsec Security to harden the Nexthink Advanced platform to meet Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) requirements. This ensures that government agencies, contractors, and enterprises benefit from DEX technology with comprehensive configuration standards and robust security measures.

“DEX has the potential to revolutionize how governments operate—from meeting citizens' needs to bolstering national security. We are honored to play a part in this transformation,” continued Bados. “Through our investments in technology and compliance, we’re committed to delivering the best possible IT experiences for every customer.”

As of November 2024, Nexthink provides DEX solutions to 11 government organizations across state, local, and federal levels, covering more than 300,000 endpoints. This figure is projected to grow to over 1.5 million endpoints by next year, including a major department-wide program within the Department of Defense (DoD).

Nexthink’s dedication to security and compliance is underscored by its certifications for ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 27701:2019, and SOC 2 Type 2. The company also maintains significant annual R&D investment to harden its platform. As part of its expansion, Nexthink plans to more than double its U.S. public sector team in the coming year, ensuring continued alignment with DoD and FedRAMP requirements.