Industry News
ManageEngine announced that its flagship ITSM product, ServiceDesk Plus, now enables users to visually map the request management process by creating custom request life cycles (RLCs) that use statuses and transitions.
Cherwell Software announced enhancements to its Information Technology Service Management (ITSM) solution with Cherwell Service Management 9.6. The company’s new release adds features to increase the speed and ease with which IT leaders, enterprise architects, business unit leaders, and transformation agents across organizations can provide services that transform business and work experiences.
Yottaa, announced the availability of new products and features that enable online retailers and brands to quickly detect and resolve website performance problems, resulting in pages that load faster, more consistently, and more securely.
Zenoss announced a strategic expansion into the infrastructure operations management market in Australia and New Zealand (ANZ) and the Association of Southeast Asian Nations (ASEAN).
ServiceNow opened a new larger Dublin‑based office, confirming its long‑term commitment to Ireland.
Virtual Instruments announced the appointment of its new Managing Director EMEA, David Cumberworth, who unveils the company’s new EMEA corporate headquarters in the historical Stanley Building, located at the gateway to London’s notorious King’s Cross.
Ipswitch unveiled WhatsUp Gold 2019 networking monitoring software with several new features that enable IT teams to better control their expanding networks.
VMware unveiled VMware Partner Connect, a new, dramatically simplified and flexible program that will go live early next year.
LogicMonitor has achieved Amazon Web Services (AWS) DevOps Competency status and is also now available on AWS Marketplace, bringing its hybrid infrastructure monitoring and analytics solution to global AWS customers
PagerDuty announced new platform enhancements to help enterprises orchestrate intelligent real-time response.
VMware announced advancements across its integrated VMware vRealize cloud management platform to help IT enable developers and IT admins to quickly build and deliver applications in hybrid cloud environments with more secure and consistent operations.
Kentik announced integrated support for Microsoft Azure. With Kentik’s Azure support, enterprises and service providers gain access to a real-time view of their applications and services running in Azure, as well as into and across multi-cloud environments in Amazon Web Services (AWS) and Google Cloud Platform (GCP).
Progress entered into a definitive agreement to acquire privately held Ipswitch, Inc.
Cyara has launched the Cyara Pulse Mobile App, making it possible for CX business and operations teams to monitor their customer experience (CX) systems across all channels, quickly identify CX problems, and accelerate issue resolution.
Dynatrace's open AI engine, Davis, now ingests platform service information from Microsoft Azure Monitor to simplify cloud operations and speed new workloads to the Azure cloud.
SignalFx announced the expansion of its relationship with Amazon Web Services (AWS) with support for AWS App Mesh at launch.
Datadog announced the general availability of its support for Amazon Web Services (AWS) App Mesh, a hosted service that dynamically configures service mesh proxies.
Pepperdata announced a collaborative offering for enterprises migrating their big data to Amazon Web Services (AWS).
NETSCOUT announced the availability of NETSCOUT application performance management for Azure in the Microsoft Azure Marketplace.
Elastic, the company behind Elasticsearch and the Elastic Stack, announced the general availability of the Uptime solution, a new way to monitor system and service uptime and response time.
