IR launched RemoteInsight to provide organizations with a deeper level of insight into performance issues experienced by their remote users in an evolving hybrid landscape.
RemoteInsight is a digital experience management solution that delivers true end-to-end observability for remote locations. It empowers organizations to address performance issues and create great employee and customer experiences.
RemoteInsight is a comprehensive digital experience management solution that can provide insight into 22 critical performance metrics, including the performance of a remote user's computer health, ISP performance, home network, firewalls and more.
Available as part of the Collaborate suite of solutions, RemoteInsight will empower contact centers, telehealth & telemedicine companies and enterprise organizations with remote workers to have bulletproof interactions and an immediate resolution to any issues during a call.
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