Ivanti has integrated Ivanti Service Manager and Ivanti Asset Manager into a single cloud-optimized management platform.
Together, these solutions deliver complete asset lifecycle optimization with the workflow automation and advanced service management that empowers IT teams to bring efficient, compliant and secure service delivery to users from anywhere.
“With the increasing demands placed on today’s IT organizations, it’s critical to deliver core IT and business services faster, while optimizing the performance and cost of existing IT assets,” said Ian Aitchison, Senior Product Director at Ivanti. “By integrating our IT service and IT asset management technology into a single, unified cloud platform, we are giving IT teams the total solution they need to gain operational efficiency while optimizing costs. Now IT has the power and insight that links to device purchase data and refresh cycles so they can see all their options to increase customer satisfaction and productivity.”
Ivanti Service Manager automates help desk, service desk, and service management workflows to eliminate costly manual processes while making the environment more efficient, compliant and secure. Built on the same cloud optimized platform, Ivanti Asset Manager integrates with Ivanti Service Manager to efficiently manage IT assets across their lifecycle, optimizing investments and reducing downtime. Together these solutions deliver the comprehensive solution that allows IT teams to:
- Free up IT service desks with engaging user self-service
- Automate routine tasks, across IT silos, to save more IT staff time
- Reduce hardware failures with full lifecycle management
- Optimize license spend, reducing non-compliance and reclaiming unused software
- Leverage approval workflows for requests, updates and changes
- Defend software audits at any time
The Latest
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
