LiveAction announced Visibility as a Service (VaaS) to Service Providers (SP) and Managed Service Providers (MSP) with an enhanced portfolio of network and application performance visibility for enterprise customers.
This offers them and their customers service delivery and assurance with full visibility, monitoring and reporting across multi-tenant networks.
LiveAction’s Visibility as a Service offerings leverage LiveAction’s suite of industry-leading network intelligence products – including LiveSP, LiveNX and LiveWire – to help end-users gain advanced end-to-end visibility for their networks and applications while optimizing network operations and reducing Mean Time to Resolution (MTTR).
Visibility as a Service allows SP and MSPs to leverage the visibility provided by LiveAction’s LiveNX and LiveWire to help growing enterprises spot network issues and maintain the agility and productivity that are now absolute requirements.
VaaS allows SMBs to benefit from expensive and powerful solutions at an affordable monthly rate, which are normally used only by big enterprises.
For MSPs, VaaS is an opportunity to enhance their managed service offering visibility services to their customers. With the LiveAction suite, MSPs can provide a variety of visibility offerings – from infrastructure and application performance visibility to SD-WAN end-to-end performance visibility. These can provide significant and recurring revenue to MSPs who can combine their visibility service with auditing services.
MSPs will be able to simplify operations with tools that automate repetitive workflows and the ability to monitor SD-WAN performance will let them identify issues even before their customers. Furthermore, MSPs will be able to solidify customer retention with innovative service offerings, customized to individual customers’ needs.
“Business productivity is more dependent upon network visibility than ever,” says Simon Najarian, Customer Success Manager at LiveAction. “Just think of all the applications we rely on like Slack, Salesforce, Online Banking, CRM & ERP, Healthcare, etc… where the stability of network is key and which allow us to conduct business rapidly across the globe. Jitter or performance drops in any of these crucial applications can slow or even paralyze productivity. That can be enormously expensive for an enterprise and traditional network monitoring tools are often too slow to fix those performance issues. Visibility as a Service comes as a way to remediate these kinds of performance issues cheaply, quickly and easily.”
The Latest
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Artificial intelligence (AI) is rapidly reshaping industries around the world. From optimizing business processes to unlocking new levels of innovation, AI is a critical driver of success for modern enterprises. As a result, business leaders — from DevOps engineers to CTOs — are under pressure to incorporate AI into their workflows to stay competitive. But the question isn't whether AI should be adopted — it's how ...
