Logentries announced new Anomaly Detection and Inactivity Alerting to help Dev and IT Ops proactively monitor, troubleshoot and resolve production system issues in real-time.

Cloud-based Logentries Anomaly Detection automatically notifies users when abnormal events occur or pattern deviations surpass defined thresholds.

Additionally, Logentries users can now create real-time alerting based on the absence of expected events or a shift in system behavior patterns. Using advanced machine-learning technology, the Logentries service is enabling users to proactively detect performance and security issues, and resolve problems more quickly to improve end user experience and overall system and application performance.

As modern systems are increasingly decoupled and distributed, IT and Development Operations teams often lack an effective means to monitor, troubleshoot and resolve potential issues with their production systems. When there is a shift in system behavior, or something abnormal has occurred, it is important to be automatically notified in real-time in order to mitigate potentially serious events or system-wide outages. For example, if a server response time changes from one second to five seconds, but does not generate any standard errors, Operations teams could miss the issue because they did not receive an alert. Logentries’ new Anomaly Detection and Inactivity Alerting enables users to easily create a baseline query to extract specific log-based data that they want to monitor and receive alerts on.

With Logentries Anomaly Detection, users can:

- Set-up real-time alerting based on deviations from important patterns and log events.

- Easily customize Anomaly thresholds and compare different time periods.

- Drill into specific field level data, not just generic events.

- Receive alerts via text message, email, SMS, PagerDuty, HipChat, and Campfire.

With Logentries Inactivity Alerting, users can:

- Monitor standard, incoming events such as an application heart beat.

- Receive real-time alerts based on log inactivity (i.e. receive alerts when something does not occur).

- Monitor systems for specific server performance issues or configuration issues.

- Monitor application availability 24/7.

“It’s particularly important to not only monitor errors in your logs, but proactively recognize where there has been a shift in system behavior,” said Trevor Parsons, Co-founder and Chief Scientist, Logentries. “Our Anomaly Detection and Inactivity Alerting adds a new level of sophistication to Logentries that notifies users in real-time when something significantly changes in their system, such as application usage patterns, system response times or server resource consumption.”

The cloud-based Logentries service collects and pre-processes log events in real-time for on-demand analysis, alerting and visualization. With custom tagging and filtering, users can correlate security and performance issues with broader infrastructure activity including application usage, server metrics, and user behavior.