Martello Technologies Group announced the launch of Vantage DXTM, a new single platform DEM suite designed to optimize the "work from anywhere" Microsoft 365 and Teams user experience.
Vantage DX provides Microsoft 365 and Teams user experience monitoring and analytics capabilities, allowing IT teams to rapidly prioritize and resolve performance issues impacting the user experience, and proactively optimize future performance. It speeds problem resolution with a unique data correlation engine that transforms monitoring data into Microsoft 365 and Teams performance insights. Vantage DX offers leading-edge monitoring and analytics capabilities in a single platform:
- Microsoft Teams Call Quality Analytics – Provides immediate insight into Microsoft Teams problems in an organization, going beyond the Microsoft Call Quality Dashboard (CQD) to provide data and alerts on every Microsoft Teams call, no matter where the user is located.
- Proactive Microsoft 365 User Experience Monitoring – Offers additional performance data for Microsoft Teams and every Microsoft 365 workload, providing alerts for performance issues before users even notice a problem.
- Microsoft Active Network Path Analysis – Helps IT teams to determine who owns any latency issues affecting Microsoft 365 and Teams services. Monitor and visualize the entire network path from the users to the Microsoft Global Network.
- Microsoft 365 and Teams Advanced Troubleshooting – Find the root cause of Microsoft 365 and Teams service disruptions in seconds by correlating Martello Vantage DX insights with an organization’s existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco.
- Microsoft 365 and Teams Performance Reporting (SLA/OLA) – Design and track performance over time with SLA/OLA reports that highlight root cause for every degradation.
- Microsoft 365 ITSM Incident Workflows – Empower IT Service Management teams to get full visibility of Microsoft 365 end-to-end service delivery and incidents.
“Reliable Microsoft 365 and Teams user experiences have become more important than ever in today’s modern workplace”, said John Proctor, President and CEO of Martello. “However, IT teams and MSPs struggle to understand how well these cloud services are being delivered to users working from a variety of locations. Vantage DX is a leading solution for Microsoft 365 and Teams digital experience monitoring, with a complete set of monitoring and analytics capabilities in a single platform designed with Microsoft expertise, to keep Microsoft 365 users productive no matter where they are located”.
Vantage DX is offered with controlled availability in September, with general availability expected in October.
The Latest
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Artificial intelligence (AI) is rapidly reshaping industries around the world. From optimizing business processes to unlocking new levels of innovation, AI is a critical driver of success for modern enterprises. As a result, business leaders — from DevOps engineers to CTOs — are under pressure to incorporate AI into their workflows to stay competitive. But the question isn't whether AI should be adopted — it's how ...
