Moogsoft and World Wide Technology (WWT), a global technology solution provider, have partnered to deliver clients a joint solution that allows IT operations and DevOps teams to generate increased business value and more effectively ensure digital service uptime from anywhere.
This collaboration enables WWT’s AIOps practice to deliver enterprises virtualized Network Operations Centers (NOC) for increased productivity, reduced costs and accelerated innovation across their digital services.
Under the partnership, WWT will leverage the Moogsoft AIOps Platform with clients to ingest data from multiple sources—including metrics, alerts, traces & logs—as well as patented Moogsoft algorithms and collaboration tools to proactively understand incidents and their root cause, prevent outages and minimize downtime.
“The current crisis and business climate are driving a sudden shift in how enterprises rely on their digital channels to maintain connections with customers, and build new ones,” said Brian Ortbals, VP Global Engineering Team, World Wide Technology. “Moogsoft AIOps serves as the architectural cornerstone of our expanded AIOps practice, and will help our clients protect revenue-generating customer experiences through better early outage detection and prevention, and increased business awareness.”
“World Wide Technology has built an impressive AIOps practice to help global enterprises transform their revenue-generating operations from traditional bank branches or retail stores into a collection of digital services,” said Moogsoft Founder and CEO Phil Tee. “The addition of the Moogsoft AIOps Platform helps boost the productivity of IT Operations, and lowers the total cost to deliver exceptional experiences across the business.”
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