BigPanda released BigPanda Environments, a new feature that enables IT teams to create customized monitoring views for any slice of their IT infrastructure - by application, team, cloud, customer, data center, or any other logical grouping of an IT environment.
“With the introduction of BigPanda Environments, we’re giving IT and DevOps teams the ability to laser focus on their specific areas of responsibility,” said Assaf Resnick, CEO of BigPanda. “It’s like a spam filter for IT alerts. By filtering out irrelevant noise, teams can spot and resolve critical issues 90% faster.”
Most companies organize their IT infrastructure into multiple operating environments, such as applications, development teams, cloud environments, customers and data centers. However, it is very difficult for IT teams to view the thousands of daily IT alerts they get in the context of those operating environments, especially when alerts originate from multiple monitoring tools that are highly siloed from one another. As a result, IT teams waste valuable time filtering through a firehose of incoming alerts to identify which events belong to which environment, determine what their impact is and decide what actions should be taken. It is a time consuming process that leads to slow detection and recovery times.
BigPanda Environments makes it possible for IT teams to easily create customizable views that are highly focused on specific IT or business criteria that enables, for example:
- Application development teams to only see alerts that are relevant to their application
- DBA teams to only see database related alerts across multiple clouds and data centers
- Client services teams to monitor SLA levels for specific customers, such as Fortune 500 accounts
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