New Relic Delivers Innovations for IT Operations Teams
March 10, 2016
Share this

New Relic announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly.

The new features announced today further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams.

The New Relic Software Analytics Cloud provides a comprehensive monitoring platform allowing software teams to work together to monitor from different perspectives for any technology stack. For IT operations this includes proactively monitoring and identifying issues that may impact the performance of critical applications, understanding which customers may be impacted, and enabling them to collaborate with developers and DevOps teams to address an issue.

“The New Relic Software Analytics Cloud was developed with the belief that sharing data between development and operations teams also drives a shared understanding by removing subjectivity, enabling clearer accountability and fundamentally changing the way teams interact and collaborate,” said Bharath Gowda, Senior Director, Product Marketing, New Relic. “These new features for New Relic APM, New Relic Synthetics, and New Relic Browser provide even more comprehensive data and analytics capabilities for not only the technical stack, but also the customer experience, which can empower software teams to build and run high quality software with less risk.”

Generally available today, these features include:

New Relic APM

● Increased Visibility within Service Maps. IT operations teams now can easily and quickly understand how the performance of a single service node is impacting the entire system without leaving the Service Map. With a single click, an inline chart appears for that node, allowing the team member to see key performance metrics, as they begin their investigation.

New Relic Synthetics

● New Public Locations. With five additional locations, New Relic has expanded the geographic footprint customers can run synthetics scripts to monitor and test their site across the United States and Europe.

● Private Locations. Now Generally Available. Announced at FutureStack15, Private Locations allow operations teams to run synthetics scripts from any location by installing an appliance to monitor:
- Internal applications hosted behind a firewall.
- Performance close to the company’s major markets or customers.

● New REST API. New testing and deployment workflows are now possible with the release of the new Synthetics API, allowing monitors to be automatically updated as part of a build pipeline for a more integrated application release process. The new API can also be used to better manage thousands of monitors at production scale, with programmatic control to quickly and easily setup, configure, and manage monitors across application portfolios.

New Relic Browser

● Filterable Geography Now Generally Available. First demonstrated at FutureStack15, New Relic’s analytics engine is now embedded within New Relic Browser, and powers an interactive global map that enables IT operations professionals to:
- Filter data by Page URL, ASN Organization/Internet Service Provider, Browser Type, User Agent Operating System, Session, and more.
- Graphically view high-traffic areas at the country, region, or city level.
- View network timing data, including DNS Lookup Duration, Connection Establishment Duration, and Secure Handshake Duration.

With the exception of New Relic Synthetics Private Locations, the capabilities announced today are generally available to paying New Relic customers.

Share this

The Latest

November 26, 2024

In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...

November 25, 2024

In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...

November 21, 2024

Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...

November 20, 2024

New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...

November 19, 2024

Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...

November 18, 2024

SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...

November 14, 2024

Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...

November 13, 2024

AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...

November 12, 2024

If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...

November 08, 2024

In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...