ServiceNow has signed an agreement to acquire Sweagle, a Belgium‑based configuration data management company.
The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the ability to leverage machine learning to identify and help prevent potential misconfigurations from causing outages in production and speeding up remediation.
Sweagle provides a single source of truth for configuration data that is otherwise spread across many tools. With Sweagle, ServiceNow customers can identify and intercept application and infrastructure inconsistencies during agile development cycles.
“With capabilities for configuration data management from Sweagle, we will empower DevOps teams to deliver application and infrastructure changes more rapidly while reducing risk,” said RJ Jainendra, VP and GM of DevOps and IT Business Management at ServiceNow. “Sweagle also brings deep DevOps talent to ServiceNow. Both founders are pioneers in configuration data management, and we are honored to have this talent join our team as we continue to help customers compete and win in a digital economy.”
Along with its DevOps and IT Operations Management Health solutions, Sweagle will help accelerate ServiceNow’s newly introduced Service Graph roadmap by managing configuration data for public and private cloud environments and modern application architectures, like microservices, containers, and serverless computing. As organizations focus on delivering great experiences to employees and customers, they often must navigate 50,000 or more configuration data items to make a single enterprise application work correctly. With Sweagle, ServiceNow customers can quickly deploy applications and infrastructure as code changes more frequently on a single data platform.
“Today, configuration data is as important as having good code – and this is the foundation that Sweagle was built on,” said Mark Verstockt, CEO and co‑founder of Sweagle. “We are proud to join ServiceNow as it continues to enable digital transformation and drive customer success. Every day something goes wrong in a company related to bad configuration data. Together, we can help customers deliver higher‑quality applications without the need for manual work, all while reducing cost.”
Sweagle was founded in 2017 by CEO Mark Verstockt and CTO Benny Van de Sompele.
ServiceNow expects to complete the acquisition at the beginning of Q3 2020. Financial terms of the deal were not disclosed.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...