According to a new report, Digital Workspace Deployment & Performance Monitoring in the New Normal, 82% of respondents had changes in their digital workspaces due to the pandemic.

A digital workspace is an integrated technology framework that allows employees and remote workers to access their apps and data in real time - on any device, from any location, regardless of whether the information is stored in the cloud or in a data center.

The survey of 1,050 digital workspace professionals from around the world, conducted by eG Innovations and xenappblog, also found the following:

■ Centralized management is the primary reason why organizations are adopting digital workspaces.

■ Cost and security concerns are two of the major reasons why organizations are not actively moving digital desktops to the cloud.

■ More than 50% of digital workspace professionals are spending over a quarter of their work week troubleshooting issues.

■ 16% of respondents deployed digital workspaces for the first time due to the pandemic.

■ 41% of respondents felt that digital workspace technologies have now become more important for their organizations.

■ Network connectivity and bandwidth limitation at the user end was the topmost challenge of organizations supporting remote workers.

"The last year has been pivotal for digital workspace technologies. As organizations suddenly had to support most employees working from home, digital workspace technologies became critical for the business," said Srinivas Ramanathan, CEO of eG Innovations.