ServiceNow announced its commitment to deploy $1 billion in investment capital to ServiceNow Ventures, the company’s global strategic investment arm, by 2026.
The company’s increased multi‑year investment and strategy expansion is reflective of its ongoing commitment to grow and scale the next generation of enterprise technology companies and combined with the power of the ServiceNow Platform, can see over the horizon to solve future customer problems.
“Net‑new innovation is the only way forward. With our multi‑faceted investment strategy, ServiceNow Ventures is seeking out visionary founders and their game‑changing ideas to bring greater value to the ServiceNow Platform, our broader ecosystem, and the industry as a whole,” said Philip Kirk, SVP of corporate business development at ServiceNow. “With a steadfast commitment to transform the future of work, we are excited to deepen our investments, collaboration, and mentorship with companies that share in our purpose and mission to revolutionize the way work gets done.”
To date, ServiceNow Ventures has deployed approximately $300 million of this target capital investment across nearly 45 portfolio companies since its inception in 2015.
The expansion of ServiceNow Ventures will focus on three strategic areas:
- Investing in and nurturing emerging companies with innovative technologies that add value across ServiceNow’s platform, workflows, and end markets. These direct minority investments also provide over‑the‑horizon visibility into market trends and emerging players. Core investment areas include AI, ML, hyper automation, distributed cloud, total experience, and data intelligence. In addition to investing capital, ServiceNow Ventures advises companies at all stages of growth, from validating product strategy to helping scale go‑to‑market programs.
- Expanding the ServiceNow ecosystem and accelerating growth with partners in key global markets. The company’s Ecosystem Ventures program is focused on strategic balance sheet investments to grow talent capacity and accelerate business objectives and capabilities with go‑to‑market partners that are helping drive customer adoption of the Now Platform globally.
- Scaling software companies through differentiated, operator‑led venture funds. These indirect fund investments enable ServiceNow to partner with investors who share the company’s operational‑centric investment strategy. ServiceNow recently became a strategic partner with Smith Point Capital, LLC, an operator‑led enterprise software venture investment firm founded by software industry veteran and CEO Keith Block, as well as an anchor investor in their inaugural fund. Smith Point’s differentiated approach focuses on collaborating with the most innovative software businesses to implement proven, best‑in‑class revenue growth, innovation, and operational strategies to accelerate financial and market success.
"There is a significant opportunity to accelerate growth with both new and emerging go‑to‑market partners in targeted regions across the world,” said David Parsons, SVP of ecosystem ventures at ServiceNow. “The goal of our Ecosystem Ventures initiative is to make strategic investments that can close specific go‑to‑market capability, competency, and capacity gaps.”
This differentiated investment strategy is a key driver of ServiceNow’s growth. As the company continues to innovate and expand its portfolio, the ServiceNow Platform and workflow products and solutions touch more market trends and disruptions than ever. ServiceNow is uniquely positioned to find efficient, differentiated ways of solving customer problems by partnering with best‑in‑class organizations that share the company’s purpose to make the world work better for everyone.
The Latest
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Artificial intelligence (AI) is rapidly reshaping industries around the world. From optimizing business processes to unlocking new levels of innovation, AI is a critical driver of success for modern enterprises. As a result, business leaders — from DevOps engineers to CTOs — are under pressure to incorporate AI into their workflows to stay competitive. But the question isn't whether AI should be adopted — it's how ...
