Kaseya announced the establishment of a global Customer Advisory Council and Partner Advisory Council.
Comprised of key Kaseya customers and partners worldwide who have demonstrated expertise in their fields, the councils will act in an advisory capacity to Kaseya, offering insight on the state of the market and perspectives on the development of Kaseya’s solutions.
“Kaseya has established these councils in order to help shape the future direction of the company and the products and services that we deliver,” said Bob Davis, chief marketing officer, Kaseya. “These councils are absolutely fundamental in helping us intimately understand what customers need from Kaseya. By creating these councils, which will enable us to hear directly from our customers and partners, we are better able to strategically grow and shape our business in line with market demand – and ultimately provide a better service to our end-users.”
With a mission of engaging its diverse group of customers at a deeper level with product management and product marketing, the Kaseya Customer Advisory Council helps guide product requirements and feature sets for upcoming product releases as well as define prioritization of product roadmap decisions.
The Customer Advisory Council currently consists of 30 managed service customers from the Americas, Europe, South Africa, Australia, New Zealand and Asia-Pacific. While many members of the council are long-term Kaseya customers who are using the full expanse of the Kaseya platform, the body is also comprised of newer customers that are using a smaller portion of Kaseya products. The Customer Advisory Council will meet on a quarterly basis.
The Partner Advisory Council will initially launch with ten key Kaseya partners who will meet on a quarterly basis. These members have been chosen after a rigorous selection process whereby partners are assessed for their expertise, knowledge and understanding of Kaseya’s market, their ability to acquire new customers, as well as their technical skill in delivering a product/service like Kaseya.
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