Galileo Releases New Hallucination Index
July 29, 2024
Share this

Galileo announced the launch of its latest Hallucination Index, a Retrieval Augmented Generation (RAG)-focused evaluation framework, which ranks the performance of 22 leading Generative AI (Gen AI) large language models (LLMs) from brands like OpenAI, Anthropic, Google, and Meta.

This year's Index added 11 models to the framework, representing the rapid growth in both open- and closed-source LLMs in just the past 8 months. As brands race to create bigger, faster, and more accurate models, hallucinations remain the main hurdle to deploying production-ready Gen AI products.

The Index tests open-and closed-sourced models using Galileo's proprietary evaluation metric, context adherence, designed to check for output inaccuracies and help enterprises make informed decisions about balancing price and performance. Models were tested with inputs ranging from 1,000 to 100,000 tokens, to understand performance across short (less than 5k tokens), medium (5k to 25k tokens), and long context (40k to 100k tokens) lengths.

- Best Overall Performing Model: Anthropic's Claude 3.5 Sonnet. The closed-source model outpaced competing models across short, medium, and long context scenarios. Anthropic's Claude 3.5 Sonnet and Claude 3 Opus consistently scored close to perfect scores across categories, beating out last year's winners, GPT-4o and GPT-3.5, especially in shorter context scenarios.

- Best Performing Model on Cost: Google's Gemini 1.5 Flash. The Google model ranked the best performing for the cost due to its great performance on all tasks.

- Best Open Source Model: Alibaba's Qwen2-72B-Instruct. The open source model performed best with top scores in the short and medium context.

"In today's rapidly evolving AI landscape, developers and enterprises face a critical challenge: how to harness the power of generative AI while balancing cost, accuracy, and reliability. Current benchmarks are often based on academic use-cases, rather than real-world applications. Our new Index seeks to address this by testing models in real-world use cases that require the LLMs to retrieve data, a common practice in enterprise AI implementations," says Vikram Chatterji, CEO and Co-founder of Galileo. "As hallucinations continue to be a major hurdle, our goal wasn't to just rank models, but rather give AI teams and leaders the real-world data they need to adopt the right model, for the right task, at the right price."

Key Findings and Trends:

- Open-Source Closing the Gap: Closed-source models like Claude-3.5 Sonnet and Gemini 1.5 Flash remain the top performers thanks to proprietary training data, but open-source models, such as Qwen1.5-32B-Chat and Llama-3-70b-chat, are rapidly closing the gap with improvements in hallucination performance and lower-cost barriers than their closed-source counterparts.

- Overall Improvements with Long Context Lengths: Current RAG LLMs, like Claude 3.5 Sonnet, Claude-3-opus and Gemini 1.5 pro 001 perform particularly well with extended context lengths — without losing quality or accuracy — reflecting the progress being made with both model training and architecture.

- Large Models Are Not Always Better: In certain cases, smaller models outperform larger models. For example, Gemini-1.5-flash-001 outperformed larger models, which suggests that efficiency in model design can sometimes outweigh scale.

- From National to Global Focus: LLMs from outside of the U.S. such as Mistral's Mistral-large and Alibaba's qwen2-72b-instruct are emerging players in the space and continue to grow in popularity, representing the global push to create effective language models.

- Room for Improvement: While Google's open-source Gemma-7b performed the worst, their closed-source Gemini 1.5 Flash model consistently landed near the top.

Share this

The Latest

November 25, 2024

In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...

November 21, 2024

Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...

November 20, 2024

New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...

November 19, 2024

Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...

November 18, 2024

SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...

November 14, 2024

Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...

November 13, 2024

AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...

November 12, 2024

If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...

November 08, 2024

In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...

November 07, 2024

On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...