Auvik announced enhancements to its Auvik Network Management (ANM) solution that allow for a more customized user experience with greater flexibility.

Specifically, Auvik has rolled out three new capabilities: Northstar, a troubleshooting tool based on network path visualization; a new monitoring collection agent that runs natively on ARM64-based hardware; and an updated alerting engine, which allows for additional customized settings for alerts and notifications.

“These product enhancements help our customers – both MSPs and corporate IT departments – optimize Auvik Network Management for their environments,” said John Astorino, Chief Operating Officer, Auvik. “These new features offer more options for deployment and more flexible choices for alerting and troubleshooting, allowing customers to create a tailor-made user experience leading to improved efficiency and overall utility of our network management solution.”

ANM Enhancement Capabilities and Benefits:

- Northstar: A network troubleshooting tool based on path visualization, Northstar enhances visibility and management across networks, allowing users to adapt their monitoring strategies based on specific organizational requirements. By presenting a contextually-relevant subset of network devices and connections from the network map, Northstar enables users to focus on the path from the selected node to the Internet or other nodes on a network to pinpoint issues with greater efficiency.

- ARM64 Collector: The ARM64 collection agent enables deployment on cost-effective ARM64 architected devices such as Raspberry Pi, providing a flexible and affordable option for customers with a wide range of infrastructure needs. ARM64 Collector code automatically detects the underlying architecture and functions accordingly, extending existing deployment options. As many organizations look to optimize costs while maintaining robust network monitoring capabilities, this flexibility is crucial.

- New Alerting Functionality: Auvik’s new alerting engine provides customizable features that allow users to get more clarity from their network alerts by reducing noise, improving relevance, and managing frequency to only receive relevant messages when they are needed by tailoring notifications to their specific operational requirements. By reducing alert noise, this new feature can improve response times. These enhanced customization options are essential for organizations that require precise monitoring to meet unique service level agreements (SLAs) and operational goals.

Northstar, ARM64 Collector and the new alerting features are all available now to Auvik Network Management customers at no additional cost.

“IT pros tasked with network monitoring and management depend on effective troubleshooting, and flexible alerting and deployment options in order to effectively meet network observability requirements for their organizations,” said Shamus McGillicuddy, VP of Research, EMA.

“In addition to continuously taking customer feedback and working to ensure we’re delivering product features that best meet our customers’ needs, here at Auvik we’re always looking at industry trends to anticipate end-user needs as well,” continued Astorino. “In our IT Trends 2024 Report, which surveyed both MSP and internal IT professionals, we learned that monitoring, troubleshooting and reporting were among the top five network management activities taking up time for IT teams. Offering more customized options to make these tasks more efficient and effective has a direct and positive impact on their job performance and satisfaction.”