Public cloud adoption has moved beyond test and development in many companies, according to new research by VMware.
The study, commissioned by VMware and conducted by analyst firm Enterprise Strategy Group (ESG), found 67 percent of the mid-market and enterprise companies surveyed are running what they view as mission-critical workloads on Infrastructure-as-a-Service (IaaS).
“The study demonstrates that IaaS from cloud service providers is seeing broad adoption by mainstream business for business-critical applications and data, moving beyond test and development,” said Mathew Lodge, vice president, cloud services, VMware. “As IaaS adoption grows, so does the importance of strong customer service and support as well as the quality of the underlying technology. Compatibility with existing virtualized datacenters and private clouds was also key.”
Other Key Findings
- IaaS is in production – More than 80 percent of IaaS customers surveyed are currently running production workloads on IaaS.
- Storage, on-demand compute and disaster recovery services top the list – Seventy percent of current IaaS customers use cloud storage services, followed by 58 percent using cloud servers, and 53 percent leveraging disaster recovery services.
- Customers want support and TCO –Service and support topped a list of criteria for selecting cloud service providers with 80 percent of respondents citing it as important. A quarter of the respondents indicated total cost of ownership (TCO) was the single most important criteria for service provider selection.
- Importance of compatibility – Seventy-eight percent of respondents reported that it was also important that their cloud service providers’ infrastructure technologies were compatible with their internal private cloud/virtualized datacenter.
- Underlying technology matters – Eighty-three percent of respondents indicated the underlying technology used to deliver IaaS was of some level of importance to them, with nearly half citing it as a very important or critical factor when considering IaaS.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
