Boundary has released new application monitoring capabilities for companies running on Amazon Web Services (AWS) and other public and private cloud infrastructure.
These new capabilities enable companies to get early warnings of pending application infrastructure issues that, left unchecked, would affect customer experience.
The enhanced solution will be on display this week at AWS re: Invent, Amazon’s global conference for AWS customers and partners.
Boundary’s updated service includes a proactive alerting capability that understands normal application behavior and, using advanced analytics, warns users at the earliest sign of potential problems.
Boundary has also added a Big Data store that will enable customers to stash detailed performance data for long periods, as well as a reporting component that will automatically compare historical and current performance metrics, and email the summaries to customers.
“Applications hosted in the public cloud – even more than traditional infrastructures – require constant and vigilant monitoring,” said Gary Read, CEO at Boundary. ”But because the public cloud is dynamic in nature and does not expose critical items such as topology, traditional solutions are typically out of date and too late in reporting problems.”
The new version of Boundary addresses this challenge by collecting previously unexposed data every single second, understanding the dynamic application topology, learning the normal behavior of applications on a minute-by-minute basis, and providing real-time, analytics-driven warnings on performance abnormalities.
Using the reporting capability and long-term data store, customers can examine all the metrics for prior periods to help in problem diagnosis. This way, users can resolve potential issues before customers are impacted.
“This is really important for EC2 customers, because when applications are running on a shared infrastructure, companies need to understand the impact of other users on the response time and the network,” said Read. “Early knowledge of network congestion or poor performance can help IT managers make quick decisions to move applications to other instances or availability zones on Amazon, or to a secondary cloud provider.”
“Boundary recently detected the AWS outage over two full hours before Amazon announced it and a customer of ours detected the Azure outage 15 hours before it was announced by Microsoft,” Read added. “Now we’re putting even more advanced analytic and reporting capabilities in the hands of our customers. Before traditional monitoring tools have even processed their next set of samples, Boundary has identified abnormalities in cloud infrastructure and alerted users to potential problems.”
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