Compuware Corporation announced the convergence of dynaTracePurePath Technology and the Gomez Performance Network, creating a powerful User Experience Management (UEM) solution.
Compuware now offers the industry's only APMaaS solution that provides a complete UEM offering, including real-user, synthetic, third-party service monitoring and business impact analysis.
Compuware's APMaaS delivery model, auto-instrumentation and single-click to root cause diagnostics for both real user and synthetic transactions provides the deepest and broadest insight into application performance with the fastest time-to-value.
Compuware APMaaS is the only solution that enables organizations to optimize user experience, manage performance, availability and service levels from a unified real-user and synthetic perspective, all within a single on-demand platform for fast and easy deployment.
"EMA's extensive research on User Experience Management shows that in a growing number of IT environments, UEM needs to address not just application performance, but capacity planning and business impact, while also shortening development and testing cycles," said Dennis Drogseth, VP at Enterprise Management Associates. "With APMaaS, Compuware has brought together web and mobile application performance, business impact, user behavior, and global ecosystem interdependencies into a unified, on-demand platform. This sets Compuware apart in a marketplace where fragmentation and clutter are still the norm."
Compuware APMaaS provides a single platform for managing performance, availability and service levels across web, mobile and cloud applications and sets a new bar for modern user experience management that includes:
- Real User Monitoring: Complete view of application performance and actual end user experience for all users, browsers, devices and geographies. Understands and quantifies "visits" for expanded use-cases such as help desk. Automatically identifies and monitors all landing pages for better SEO and measures every transaction, including JavaScript/AJAX page actions, mobile tap and swipe, 24/7 in production.
- Synthetic Monitoring: Provides an "outside-in" perspective of web, mobile and cloud application availability and service-levels. Identifies when key pages and transactions are slow or unavailable from multiple geographies around the world before customers are impacted. With PurePath Technology, drill inline into transaction anomalies for faster problem resolution.
- Third-Party Services: Measures the performance of all third-party services like CDNs, ads, social media and video and enables companies to instantly determine if a problem's root cause is internal or due to a specific service provider. Capture sessions for off-line analysis with third-party provider.
- Business Impact: Quantifies the impact of application performance on real-user experience, customer satisfaction and business results. Track real-time conversions, abandonment and revenue alongside performance. Prioritize action based on business 'facts,' not IT guesswork.
"Today more than ever, IT organizations are squeezed between mounting complexity, increased user and business demand, and the manpower and funding to keep up," said John Van Siclen, General Manager of Compuware's APM business unit. "Now, thanks to the convergence of two of our key industry-leading technologies — PurePath from dynaTrace and the Gomez Performance Network — into a single cloud-based environment, customers now have a complete, on-demand solution for application performance management from the user perspective."
Related Links:
The Latest
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
