SolarWinds announced the addition of DameWare Mobile for iPhone and iPad to DameWare Remote Support, a comprehensive remote IT administration solution that now enables system administrators to manage and monitor remote Windows machines from anywhere at any time.
DameWare Remote Support provides remote management of Mac OS X, Linux, and Windows servers, notebooks, and laptops for quick end-user support from one console.
As part of the DameWare suite of remote support solutions, it includes DameWare Mini Remote Control for fast and secure access to remote systems with built-in chat functions and shared end-user screens.
DameWare Remote Support now features DameWare Mobile, a mobile application for use on an iPhone or iPad that allows IT admins to connect remotely to Windows desktops, laptops and servers and share users' screens to provide support and troubleshooting from any location.
DameWare Mobile includes an intuitive virtual mouse, keyboard, and hotkey controls that allow for simplified navigating and troubleshooting of an end-user's system and features enhancements to ensure secure remote connection.
DameWare Remote Support Highlights:
- Management and administration of remote Windows, Linux and OS X machines
- Exportation and inventory reporting of detailed information from remote computers
- Management of Active Directory, users, groups, files, directories, printers, and more
- Ability to start, stop, and restart Windows services without use of a remote control
- Includes DameWare Mini Remote Control for shared end-user desktop screen viewing and access during remote support sessions
Related Links:
The Latest
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
