BMC Software launched BMC MyIT 1.5 with major new OS expansions and a new HTML 5 universal client supporting mobile, desktop and laptop devices.
In addition, MyIT 1.5 delivers native Android support, a wide array of new self-service features, enhanced language support, and fast and convenient integration with BMC AppZone for enterprise app store access.
New features:
- Enterprise app store integration: MyIT now offers integration with BMC AppZone, giving users easy, efficient and secure access to an array of cloud, mobile, custom and desktop applications –from any device and any location.
- Expanded support for smart-office and software defined workspace (SDW) initiatives: BMC MyIT now offers expanded capabilities for corporate real-estate services including context aware support (usage, troubleshooting, reporting, etc) for workspace resources, ability to integrate with building management systems for services such as scheduling and occupancy, and situational awareness alerts and updates.
- Multi-language support: Business users can now deploy MyIT in English, German, French, Spanish, Italian and Simplified Chinese.
Jason Frye, Deputy CTO for MyIT, BMC Software says: “BYOD is no longer the exception to the rule in large organizations. The ready availability of smart devices and mobile applications means that employees have higher expectations for their IT experience than ever before, and their impatience with substandard IT services is more acutely felt. BMC MyIT allows IT departments to meet and exceed those expectations without undermining manageability or security. With BMC AppZone integration, MyIT now offers BMC customers a powerful and convenient way to access critical IT applications, services and support information from whichever device is best suited to the situation.”
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
