Compuware Corporation has set the highest Quality of Service standard in the industry for an APM solution delivered as-a-service.
Compuware now guarantees 99.9 percent availability of its industry-largest global synthetic monitoring platform.
The solution is offered on a subscription basis via the SaaS delivery model for fast time-to-value and extremely low cost of ownership.
Compuware APMaaS helps customers ensure the highest performance of their mission-critical web and mobile applications. Compuware APMaaS enables organizations to manage end-user experience, web and mobile application performance, availability and service levels from a unified real-user and synthetic perspective - all within a single on-demand platform for fast and easy deployment. By increasing its service level agreement (SLA) standards to 99.9 percent, Compuware reconfirms its status as a global leader in the industry.
"For the thousands of customers who use Compuware's APMaaS solution daily, the reliability of our platform is not negotiable," says Mike Maberry, Director of Network Operations for Compuware's APM business unit. "Our customers rely so much on us for the management of their web operations; it is our ongoing commitment to provide them with the richest and most robust APM solutions that address their most pressing business challenges."
In addition, Compuware is releasing advanced security settings with higher encryption standards, now embedded in its synthetic test configuration technology.
Furthermore, Compuware has implemented a web application firewall platform from an industry leading security vendor to add an extra layer of protection to its APMaaS platform.
"Our customers demand that their performance metrics be handled in the most secured manner, and web application firewall technology allows us to do that," adds Mayberry. "By announcing today unequalled service levels, we are reaffirming our position as the most reliable innovation leader in the APM industry."
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