ManageEngine is launching Social IT Plus, private social networking software for IT departments, at the DCIM Meetup in Dallas on December 10, 2013.
Social IT Plus is on-premise software that helps IT shops at large enterprises and data centers collaborate in real time by establishing a one-stop, cascading wall for real-time display of IT infrastructure health.
Social IT Plus is the downloadable, on-premise version of the company's proven, SaaS-based social networking service for IT teams.
Large enterprises and data centers expand their IT very quickly, leveraging technologies such as virtualization, software-defined networking (SDN) and software-defined data center (SDDC). This mandates a communication platform that is superior to email, a platform that is dynamic and capable of pulling valuable information from IT management tools, in real time.
To prove the power of Social IT Plus, ManageEngine has integrated it with OpManager, the data center infrastructure and network monitoring software that can monitor 50K devices from a single installation. The integration lets IT teams share a particular page - such as a device snapshot page or alarm details page of OpManager - on the Social IT Plus wall to help the team discuss the device's performance, share troubleshooting steps and fix issues without wasting time.
Social IT Plus reduces communication barriers between IT team members. The social network is very simple to use and unlike email, provides a threaded, discussion-like UI that makes it easy to follow extended conversations that include multiple participants. IT staffers can start discussions, share videos and articles, and trigger a script to post its status via REST APIs offered by Social IT Plus. Leveraging these APIs, IT admins can integrate it with IT management solutions from HP, IBM, CA and Microsoft. Alarms and performance reports from these solutions can be shared on the wall.
Social IT Plus will be launched at the DCIM Meetup, Dallas, where most of the data center admins and IT admins from large enterprises will be participating. The DCIM Meetup is a social event sponsored by ManageEngine that gives data center admins and IT admins an opportunity to socialize and discuss their day-to-day, IT-related problems and share best practices.
"We have bridged the long-standing gap between IT management tools and a communication platform with Social IT Plus," said Dev Anand, director of product management at ManageEngine. "Now, admins have a way to collaborate on issues in real time and improve the mean-time-to-repair."
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