BMC unveiled a new strategic initiative called “Living IT,” and waves of new product announcements designed to support IT as the foundation of businesses’ digital transformation through high-speed digital innovation and industrialization.
The "Living IT” initiative seeks to create an entirely new technology experience for employees and IT managers through smart, next-generation social and collaboration tools that enhance productivity, simplify administrative tasks and enable digital services that directly engage customers, partners and stakeholders. By matching technology to human behavior in this way, BMC helps organizations bring IT to life by enhancing their existing systems, driving agility and speed, and creating greater customer value.
“This is a very exciting day for BMC – and a bold stake in the ground about the future of IT and digital business,” said Bob Beauchamp, BMC’s chairman and CEO. “In today’s market, companies need to rapidly transform their business models and technology systems to better compete. People are at the heart of that change. Our new solutions will enable customers to innovate faster, automate more, and better manage cost and complexity in an incredibly dynamic world.”
BMC’s Living IT initiative is rooted in a small “skunk works” style project launched in 2012 by BMC technology leaders designed to re-think how IT management software works and create new approaches to solving modern IT challenges. This led to the development and launch of MyIT, a ground-breaking application that has empowered one million people to personalize their IT experience through easy, natural, mobile and social interactions. Through the Living IT initiative, BMC has extended this experience-driven approach to its broader technology portfolio, yielding new products that bring the personal experience to IT managers, while delivering new approaches to automation and IT analytics.
In support of the new initiative, BMC today launched several new products and methodologies – available immediately – that are designed to help IT accelerate digital innovation and “industrialize” core IT operations:
- BMC Remedy with Smart IT: The BMC Remedy with SmartIT product is the industry’s first full-featured ITSM solution that offers IT professionals an intelligent, mobile and beautiful user experience, enabling them to tap mobile and social technologies for better service delivery while providing intuitive access to technology across the enterprise.
- BMC TrueSight: BMC is launching a brand new product family – TrueSight – that combines multiple BMC products with new IT analytics capabilities to optimize service levels, reduce ownership costs and improve IT productivity, while dramatically improving the experience for employees.
- Smartflow Solutions: Digital workflow cannot be fully addressed by individual products from any one company, so BMC has developed a new family of “Smartflow Solutions” – industrial-grade integrated solutions that are built on top of BMC products to combine the collective power of multiple management applications so that IT can simplify complex tasks and exploit new relationships between teams, systems, and information.
- Automation Passport: Automation is fundamental to the digital enterprise. To that end, BMC has unveiled a new automation framework derived from best practices across more than 1,000 BMC automation customers. The new Automation Passport framework offers tools to develop custom automation roadmaps, guidelines to maximize automation value, and access to BMC’s new Automation Center of Excellence laboratory.
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