John L Myers, Managing Research Director for Business Intelligence at Enterprise Management Associates (EMA), has joined the The BSM Blog on APMdigest.
Myers joined EMA in 2011, and he delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions.
Myers has years of experience working in areas related to business analytics in professional services consulting and product development roles. He has also helped organizations solve their business analytics problems whether they relate to operational platforms, such as customer care or billing, or applied analytical applications, such as revenue assurance or fraud management.
During his professional career, Myers spent more than 10 years working with business analytics implementations associated with the telecommunications industry. In this role, Myers worked on reducing the complexity of the flood of data associated with the augmented role of telecommunications on everyday activities, including increased importance of smartphone and tablet applications; emerging role of over the top (OTT) video content (IPTV); and potential of machine to machine (M2M) connectivity for smart grids. Myers was recognized as a key component of the TeleManagement Forum's (TMForum) work on analytics-based content distribution as part of the TMForum's Content Encounter applied solution demonstration series in 2009.
In 2005, John founded the Blue Buffalo Group, a consulting and analysis firm that provides business intelligence expertise to outlets such as BeyeNetwork's Telecom Channel, the Data Warehousing Institute (TDWI), and BillingOSS magazine, and go-to-market industry analysis that enables organizations to penetrate the telecommunications industry vertical. Prior to starting his own firm, Myers was a technical consulting principal for Subex (formerly Subex/Azure and Azure Solutions) and a senior systems consultant for American Management Systems (now CGI).
He holds an MBA in Entrepreneurship and MS in Software Development, from University of Colorado, and a BA in Sports Management from University of Michigan.
Founded in 1996, EMA is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
