eG Innovations announced the expansion of its free online eG Enterprise Express SaaS solution to help VDI-driven organizations quickly identify and remediate logon issues that negatively affect the user experience and business productivity.

eG Enterprise Express Logon Simulator for Citrix and VMware Horizon now provides any VMware Horizon administrator with a no-risk, powerful "synthetic" monitoring tool to track logon performance, whether hosted on premise, in the cloud, or in a hybrid environment.

“Slow logon performance has been one of the most challenging user complaints that VDI administrators and support teams have to deal with,” said Srinivas Ramanathan, CEO, eG Innovations. “When a user logs on to a virtual desktop, there are many interactions that need to occur between different infrastructure elements. A slow-down anywhere in the infrastructure – the VMware Connection Server, the vSphere ESX servers, VMware vCenter, storage, Active Directory, profile servers, etc. – can result in slow logons. VDI administrators must be able to detect such situations proactively and resolve them. 24x7 simulation and alerting on virtual desktop logon failures provides VDI administrators with exactly what they need to proactively detect and fix such issues, and thereby ensure a great user experience”.

With this new release, organizations can now use the eG Enterprise Express free logon simulator to monitor desktop and application virtualization infrastructures running on either VMware Horizon or Citrix XenApp and XenDesktop.

eG Enterprise Express allows administrators to continuously simulate the exact same steps that users take to log on to the VMware Horizon environment. Administrators can receive real-time alerts, analyze performance over time and generate SLA reports using a web browser. A mobile app providing on-the-go access is also available.

“We’re pleased to offer this capability as a free resource for VMware Horizon admins everywhere, to help make their job easier and improve their users’ experience” said Ramanathan.

This SaaS solution can be set up in minutes and is being offered free of charge forever. A simple website signup is the only requirement to get started.

Features:

- Synthetic logon simulation tool for monitoring, diagnosis, alerting and reporting of VMware Horizon logon performance

- Tracks every step of the Horizon logon process (browser access, authentication, enumeration, session establishment, and application launch), and pinpoints which step is causing logon slowdown

- Proactively diagnoses logon issues before users are affected

- Supports logon simulation for both virtualized applications and desktops

- Tests if the entire VMware Horizon delivery infrastructure is working in concert

- Quick SaaS deployment – up and running in minutes

- Web-based monitoring console

- Intuitive dashboards for logon performance monitoring

- 7-day historical reporting allows analyzing performance trends

- Optimized for VMware Horizon 7.x environments

The eG Enterprise Express Free Logon Simulator for Citrix and VMware Horizon is available now.

On-site at VMworld 2017 US in Las Vegas: Get a live demo of eG Enterprise Express in booth #825, and register to win a Google Home.