PagerDuty announced the launch of its local presence in Europe with the opening of a London office, led by the appointment of former EMC executive, Steve Barrett.
“The launch of PagerDuty UK is a natural next step supported by exceptional existing customers across the region. The UK has long been a market of early adopters and innovators and we are excited to help continue to drive that,” said Jennifer Tejada, PagerDuty CEO.
With more than 1,700 enterprise customers across EMEA, with 600 in the UK alone, it is clear there is a strong demand for a proactive approach to empowering IT and DevOps with the right tools to meet the rising expectations of customer experiences.
Joining PagerDuty as Head of EMEA, Steve Barrett brings more than 20 years of leadership and enterprise software sales. He has proven success leading fast-growth teams and will lead PagerDuty’s expansion in the region to grow and scale support for European customers locally. Previously, Barrett was Regional Vice President of Salesforce Commerce Cloud UK, and prior to that lead direct and channel sales for Dell EMC and Bottomline Technologies.
“PagerDuty’s customer-first approach to Digital Operations Management is already bringing significant value to our UK customers, and with the release of event intelligence and machine learning into our technology, I believe PagerDuty is uniquely positioned in EMEA to handle the rapid expansion of organizations digital services and operational needs,” said Steve Barrett, PagerDuty’s Head of EMEA. “I’ve been fortunate in my career to see first-hand the digital transformation in the payments, finance, manufacturing and commerce industries across EMEA. Such transformation has helped me understand the pressures this puts on IT operations and the developer communities. The rapid expansion of digital services in the region has been driven by an exponential increase in consumer expectations. This has created an urgency in the EMEA market to digitise operations in an attempt to keep ahead of consumer demands. I am thrilled to join PagerDuty and lead this charge across the entire EMEA region.”
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