The 2018 Software Fail Watch report from Tricentis — an analysis of the software failures, defects, and vulnerabilities covered by news organizations from around the globe — investigated 606 failures that affected over 3.6 billion people and caused $1.7 trillion in lost revenue.
Highlights of this year’s Software Fail Watch include:
■ Software failures resulted in 268 years of downtime.
■ The number of reported failures was 10 percent higher in 2017 than in 2016.
■ Retail and consumer technology industries experienced the most software failures of any industry analyzed — making the news an average of 19 times per month.
■ Between July and August of 2017, the average total of software failure stories increased by 25% over previous months, and stayed high for the remainder of the year.
■ Consumer Tech is the industry with the highest level of media-driven brand damage per bug.
Wolfgang Platz, Tricentis founder and CPO, concluded: “Today, software plays a larger part in consumer and business interactions than ever before, and, yet, the number of news stories of reports of bugs being released into production only continues to grow. However, with the right strategies, approaches to automation, and better alignment with the business, I am confident that trend will change.”
The Latest
High-business-impact outages are costly, and a fast MTTx (mean-time-to-detect (MTTD) and mean-time-to-resolve (MTTR)) is crucial, with 62% of businesses reporting a loss of at least $1 million per hour of downtime ...
Organizations recognize the benefits of generative AI (GenAI) yet need help to implement the infrastructure necessary to deploy it, according to The Future of AI in IT Operations: Benefits and Challenges, a new report commissioned by ScienceLogic ...
Splunk's latest research reveals that companies embracing observability aren't just keeping up, they're pulling ahead. Whether it's unlocking advantages across their digital infrastructure, achieving deeper understanding of their IT environments or uncovering faster insights, organizations are slashing through resolution times like never before ...
A majority of IT workers surveyed (79%) believe the current service desk model will be unrecognizable within three years, with nearly as many (77%) saying new technologies will render it "redundant" by 2027, according to The Death (and Rebirth) of the Service Desk from Nexthink ...
Monitoring your cloud infrastructure on Microsoft Azure is crucial for maintaining its optimal functioning ... In this blog, we will discuss the key aspects you need to consider when selecting the right Azure monitoring software for your business ...
All eyes are on the value AI can provide to enterprises. Whether it's simplifying the lives of developers, more accurately forecasting business decisions, or empowering teams to do more with less, AI has already become deeply integrated into businesses. However, it's still early to evaluate its impact using traditional methods. Here's how engineering and IT leaders can make educated decisions despite the ambiguity ...
2024 is the year of AI adoption on the mainframe, according to the State of Mainframe Modernization Survey from Kyndryl ...
When employees encounter tech friction or feel frustrated with the tools they are asked to use, they will find a workaround. In fact, one in two office workers admit to using personal devices to log into work networks, with 32% of them revealing their employers are unaware of this practice, according to Securing the Digital Employee Experience ...
In today's high-stakes race to deliver innovative products without disruptions, the importance of feature management and experimentation has never been more clear. But what strategies are driving success, and which tools are truly moving the needle? ...