Everbridge announced the next generation of its Critical Event Management (CEM) Platform.
Unveiling a single, turnkey operating environment for managing critical events, Everbridge customers can now leverage the company’s visualization and orchestration capabilities built natively into its CEM platform.
Everbridge’s next generation SaaS platform also features the ability to dynamically locate employees at risk and provide organizations with enhanced and actionable risk intelligence.
In today’s increasingly mobile world, organizations are challenged with managing critical incident preparedness, communications and response. Everbridge transcends this challenge by enabling any organization to leverage a single, integrated view for managing and responding to enterprise risk across business continuity, employee/asset safety, supply chain and business resiliency.
Unifying its Visual Command Center (VCC) software with its entire suite of CEM applications provides organizations with the most comprehensive, end-to-end operating environment to take an ‘Assess, Locate, Act and Analyze’ closed loop approach to managing critical events. This unified solution enables organizations to:
- Assess – detect and gain situational clarity about a threat and its potential impact to people and assets
- Locate – pinpoint key stakeholders including responders and resolvers, those in an impact location, and others that need to know, i.e. government officials and business executive teams
- Act – initiate and manage automatic incident communications workflows to quickly and decisively mitigate or eliminate the impact of a threat
- Analyze – conduct analysis on actions taken to understand patterns and improve outcomes and preparation for the next critical event
This end-to-end approach enhances an organization’s ability to proactively anticipate threats to their people and assets and take actions such as adjusting supply chains and travel schedules to avoid risks. It also enables an organization to reduce cycle times in identifying threats, initiating response, and confirming that their people and assets are safe.
“Our goal is to provide security and risk professionals with an end-to-end operating environment to mitigate or eliminate the impact of critical events to their organization,” said Imad Mouline, CTO at Everbridge. “The next generation of our CEM platform unifies real-time threat intelligence and situational awareness with the ability to dynamically locate people and assets, automate incident response workflows, and generate the metrics to measure the performance and impact of actions and outcomes.”
With Visual Command Center software unified as a core component of the CEM Platform, organizations can receive immediately actionable data to easily visualize, assess, and predict which events could hamper or severely threaten their most valuable assets or continuity of operations. Providing a wide array of risk data that includes threat, reference, and contextual feeds from a variety of public, partner and proprietary sources, Everbridge provides customers with visualizations and user experiences including:
- A full complement of integrated risk event data sources including general safety and security, terrorism, Everbridge Nixle, transportation-related, civil unrest, crime, weather, earthquakes, wildfires, and more.
- Contextual data sources to assist operators with workflow including weather overlays, live traffic cameras, traffic flow conditions, and geo-tagged social media feeds.
- Reference data sources including airport locations, critical infrastructure, and geo-political borders.
- Time, search, and spatial queries and filtering with Export to Excel for ease of use.
As a result, organizations will be able to:
- Feed dynamic location data from access control systems, travel management solutions, Wi-Fi access points and other sources using Everbridge’s Safety Connection solution directly into VCC to enable location-aware intelligence for employees and other stakeholders.
- Automatically alert and stream live video to VCC when Everbridge mobile app users signal SOS or miss a Safe Corridor check-in
- Embed Everbridge’s Incident Communications solution to provide seamless multi-modal communication and summarization of response to contacts affected by critical events. Incidents can be initiated using the company’s Crisis Commander® product workflow.
As part of its next generation platform, Everbridge is also providing a new Admin Console, where customers can upload and manage their asset data, configure Visual Command Center data feeds, set Alert rules and permissions to manage access to data, and set Incident Communications integration preferences. The Admin Console provides full self-service capabilities for the customer.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...