OpsDataStore announced the availability of cross-stack service level dashboards – providing business constituents and application owners of applications monitored by AppDynamics, Dynatrace and ExtraHop a visually appealing and easy to understand view of how their key transactions are performing mapped against the performance of the VMware virtual and physical infrastructure supporting these transactions.
OpsDataStore collects performance (response time and latency), throughput (calls per second and transaction per second), error, capacity, utilization (CPU and memory utilization) and contention (CPU Ready, Memory Swapping) metrics from APM tools like AppDynamics and Dynatrace, Wire Data tools like ExtraHop, and data center virtualization platforms like VMware vSphere. OpsDataStore then calculates the end-to-end and cross-stack relationships between all of these metrics, calculates baselines for each metric and determines anomalies from the baselines. Knowing the metrics across the stack, the anomalies for all of the metrics and the relationships across the stack makes cross-stack service level dashboards possible. This gives business constituents and application owners a 360 degree view of the performance of their business critical transactions overlaid against the performance of the virtual and physical infrastructure supporting and running these transactions.
Each of the below dashboards works in the same way. You configure the top graph for the application level KPI (transaction response time) that you want, and then you select the type of infrastructure that you want for the next 3 graphs. The dashboard then automatically finds the virtual and physical infrastructure where the transaction is running using the relationships in OpsDataStore. All of the dashboards shown below are the exact same dashboard, they are just configured differently.
These dashboards provide the following unique benefits:
- Business constituents and application owners can easily see the performance of business critical transactions and services
- When problems occur, IT can get out of “guilty until proven innocent mode” as the relationships between transaction performance and infrastructure performance are clearly visible
- IT can safely “sweat” the infrastructure while maintaining real time visibility into the performance of the transactions that the business cares about.
OpsDataStore has delivered a capability in the form of easy to use and easy to customize service level dashboards developed in Tableau – the market leading BI and data analytics solution. This gives the business owners of applications the ability to easily see how their business critical transactions and services are performing and allows IT and the business to effectively collaborate around service levels and the costs to support these applications and transactions.
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