OpsGenie raised $10 million in Series A financing from Battery Ventures, a global investment firm.
OpsGenie will use the funds to continue to tackle the biggest challenges faced by customers in providing “always-on” services, and specifically to continue investing in its product and building out its go-to-market capabilities. As part of the financing, Battery General Partner Neeraj Agrawal and Battery Vice President Paul Drews will join OpsGenie’s board.
The company’s products operate against the backdrop of sophisticated, modern datacenters in which a web of “always on” servers, applications and other technology — some on-premise, and some housed in the cloud — continuously throw off high-stakes alerts that must be managed by various IT teams. New software development trends like the move to “microservices” and agile development also means software is being developed faster today, which creates more opportunities for mishaps — and a need to alert the right people to fix software problems. OpsGenie’s technology integrates with other key monitoring and ticketing tools to serve as a central repository for this data, and then routes alerts to the appropriate teams and systems.
Teams can even access these alerts through new collaboration tools like Slack and HipChat, then send them to other members who can take action to quickly fix IT problems. OpsGenie’s tools — including a Web interface and a mobile app--can also manage on-call schedules and escalations.
“OpsGenie integrates with many operations tools and services, and provides flexible, easy-to-use tools to help DevOps and other stakeholders identify that critical applications or services might be down, and figuring out the right people to notify at the right time to prevent costly problems,” said Berkay Mollamustafaoglu, OpsGenie’s CEO and co-founder. “Today’s companies have invested billions of dollars in monitoring tools to detect potential IT problems, but they haven’t paid enough attention to how to smartly react to, and address, the flood of alerts they’re receiving. OpsGenie is about what happens next.”
OpsGenie was founded in 2012.
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